Comenity’s banks, Comenity Bank and Comenity Capital Bank, have been in the retail credit card business for more than 25 years. Together, our banks manage more than 100 credit programs for some of the biggest names in U.S. retail. Over 3,750 associates, in twelve locations across the U.S., work to support Comenity programs. We’re committed to delivering superior service to our 23 million active credit customers, and to providing them with all the tools and support they need. In 2012, Comenity’s banks changed their names to make it even easier for our customers to find us. World Financial Network Bank became Comenity Bank, and World Financial Capital Bank became Comenity Capital Bank.
I have been a customer of Comenity ever since two of my store credit cards switched over to this bank. My overall experience has been a pleasant one so far. I find their website to be easy to navigate and the payment process for my cards is quick and easy. Unfortunately, since I no longer do paper statements, I found it a little difficult to check my disclosures once I had a question, but I did find them in the end with some help from the online help. They are great with payment reminders which I find extremely helpful. I always have a reminder in my email days before my payment is due. I would definitely use this bank for future card products in the future.…read more
It seems there isn't much to say about this company. I have a credit card issued by them, for the MyPoints rewards website program, I don't know anything about them beyond that. All of my experiences with the credit card have been OK - the website isn't the easiest to use, charges take a few days to show up on the website, compared to all my other cards where most charges show up pretty quickly. The rewards program is based on MyPoints, every dollar charged on the card gives you 1 point on that website's program. It's nice to use when making a MyPoints purchase to up how many points I get, but because it has such a high interest rate along with everything else, I don't use it otherwise usually. It's obviously only worth getting if you use MyPoints already, but it's good for what it's intended for.…read more
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