Pacific Oaks Federal Credit Union is a Federal Credit Union with 5 branches, assets of $289,435,264 that is headquartered in Camarillo, CA. Pacific Oaks Federal Credit Union, formerly known as Point Mugu Federal Credit Union, has offered superior banking services to Ventura County since 1948. Anyone who lives, works, worships or attends school in Ventura County is eligible to join Pacific Oaks Federal Credit Union.
Other Names Used: Pacific Oaks CU, Pacific Oaks Credit Union, Pacific Oaks FCU…see more…see less
This credit union that I banked with in California due to a referral from a close family member turned out to be a little difficult to deal with. This branch has some good policies when it comes to fees, however they are very hard on customers that run into difficulties at which point the fees go sky high. they have a a lot of good security in the branch but it takes a few extra seconds to get through the doors.…read more
The credit union is a very nice refresher from your average run-of-the-mill bank. They have very great customer service, and make sure that you have everything that you wanted done. My only complaint is that once you open a savings account, if it is inactive, they will start deducting from your account for "inactivity fees". Other than that one item, I enjoy the work they put into making sure that everything is well-explained, and that you exactly what you are signing up for should you sign up for anything that they offer. They always have a smile when I walk in, and treat everyone respectfully. Overall fantastic bank to give your business.…read more
Pacific Oaks was a great find. You have to be a resident in the area to join so it's a relatively small credit union. I have accounts at several other institutions but this is where I keep my primary checking because the customer service is the best I've experienced so far. They are always friendly and attentive, and frequently offer little things to their customers (like food, beverages, etc.). They are comparable with other credit unions and banks and so they have all the basic services that other's do (checking, savings, loans, online banking, credit cards, etc.). I have a totally fee free checking (so I don't have to worry about staying on top of my balance or the number of transactions I've made) and an interest paying money market with a decent rate. I highly recommend giving this credit union a try. It's so refreshing to have a personal relationship with a bank instead of being just another “face in the crowd”.…read more
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