Alexandra Barring, Banking Moderator
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There are several reasons why your Go2bank card transaction could have been declined:
- Your card is either not activated, expired or locked
- You have exceeded your daily or monthly spending limit
- You entered an incorrect PIN multiple times
- You have insufficient funds in your account
- The transaction looks different than your normal spending patterns or it violates the terms of your account agreement
If you keep having trouble with your card, you can log in to the app, click on Settings and then Get Help, or click the Get Help button on the website.
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