To activate a Citi Custom Cash credit card, call the number on the activation sticker that’s attached to the card or go to the Citibank activation website, which will also be noted on the sticker. Another way to activate a Citi Custom Cash credit card is by using the card issuer’s mobile app.
Your new Citi Custom Cash card will be ready to make purchases in just a few minutes no matter which method you use to activate it. Citibank does not have a certain time limit within which you need to activate your card, but it’s best to do it as soon as possible.
How to Activate a Citi Custom Cash Credit Card
By phone: Call the phone number on the back of your card or the number on the sticker attached to the front of the card. Verify your personal information (e.g. Social Security number, card number, or phone number associated with your application) to activate your Citi Custom Cash credit card.
On the website: Log in to your Citibank account (or create an account if you don’t have one) and find the activation page. Enter any required security information, including your Citibank credit card number, the 3-digit security code on the back of the card, the last 4 digits of your Social Security number, and your birthdate. Activate your Citi Custom Cash card as instructed.
On mobile: Log in to the Citibank mobile app using the same credentials that you’d use to log in online. Tap the credit card activation button, then enter any security information that’s requested on the following page.
Your new Citi Custom Cash credit card will be available for purchases immediately after activation. If you have any trouble activating your card, Citibank customer service can always help you out. You can give them a call at 1 (800) 950-5114.
Verifying a Citi credit card is the same thing as activating it. Different issuers use the words “verification” and “activation” interchangeably.… read full answer
How to Verify a Citi Custom Cash Card
By phone: Call 1-877-905-1861 and enter your credit card account number, the 3-digit security code on the back of the card, the last 4 digits of your Social Security number, and your date of birth when prompted.
Mobile App: Log in to the Citibank mobile app and tap “Register” or “Activate” a card and tap "Credit card”.” Enter your card number, CVV, your date of birth, and the last four digits of your Social Security number, then submit the verification.
If you have any trouble verifying your Citi Custom Cash, you can always call customer service at 1-800-374-9700 for assistance. It’s best to verify your card as soon as possible after receiving it.
Applicants can check their Citi Custom Cash credit card application status online or by phone at 1 (888) 201-4523. For both methods, you’ll need to provide your application ID and ZIP code so that Citibank can match you to your application. It should only take a few minutes to find out whether your application is approved, denied, or pending.… read full answer
How to Check Your Citi Custom Cash Application Status Online
Give your application ID and ZIP code when prompted.
View your Citi Custom Cash application status: approved, denied, or pending.
Typically, you’ll receive Citibank’s decision on your application within 30 days. Many applicants are approved much sooner than that. If you haven’t heard back within a reasonable time frame, you can always call customer service to ask about the delay.
The Citi Custom Cash℠ Card credit score requirement is 700 or better. That means people with good credit or better have a shot at getting approved for the Citi Custom Cash Card.
You should note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for the Citi Custom Cash Card, too. Some other key criteria include your income, existing debt load, number of open accounts, recent credit inquiries, employment status and housing status.… read full answer
If you excel in other areas, you might be able to get approved with a slightly lower credit score in some cases. But it’s best to wait to apply until you meet the Citi Custom Cash credit score requirement. You can check your credit score for free on WalletHub.
WalletHub Answers is a free service that helps consumers access financial information. Information on WalletHub Answers is provided “as is” and should not be considered financial, legal or investment advice. WalletHub is not a financial advisor, law firm, “lawyer referral service,” or a substitute for a financial advisor, attorney, or law firm. You may want to hire a professional before making any decision. WalletHub does not endorse any particular contributors and cannot guarantee the quality or reliability of any information posted. The helpfulness of a financial advisor's answer is not indicative of future advisor performance.
WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our content guidelines. This question was posted by WalletHub.
Please keep in mind that editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. In addition, it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.