Chip Lupo, Credit Card Writer
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To get an Amazon.com Store Card replaced, log in to your online account, use the Amazon Store Card app, or call customer service at 1 (866) 634-8379. There is no fee to get an Amazon.com Store Card replacement card, which should arrive within 7-10 business days.
How to Get an Amazon.com Store Card Replaced Online
- Log in to your Amazon.com Store Card online account.
- Click the "Services" tab.
- Click the link to "Replace Card".
Other Ways to Get an Amazon.com Store Card Replaced
- Mobile app: Log in and tap the "Services" tab. Click the link to "Replace Card".
- Phone: Call customer service at 1 (866) 634-8379. Be prepared to provide any personal information requested to verify your identity. Follow the prompts to submit your request.
You can request an Amazon.com Store Card replacement if the current card is stolen, lost or damaged. You don’t have to request a replacement if your current card is about to expire, though. Synchrony Bank will automatically send a new card before the current one expires. Contact customer service if you have not received a replacement card by the expiration date.
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