What is a credit balance refund on the AAdvantage MileUp Card? This question is about the American Airlines AAdvantage® MileUp®

What is a credit balance refund on the AAdvantage MileUp Card?

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This question is about the American Airlines AAdvantage® MileUp®

Chip Lupo, Credit Card Writer

@CLoop • 02/15/23 This answer was first published on 02/15/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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A credit balance refund on the American Airlines AAdvantage® MileUp® is a reimbursement for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $300, but pays $500, can get a credit balance refund of the $200 that they overpaid.

Cardholders can request an AAdvantage MileUp Card credit balance refund: by phone 1 (888) 766-2484 or by sending a written request to:
Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117

They can get their refund in the form of a check or an ACH refund credit to the bank account from which the payment was originally taken. Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one.

Please note that you are not required to request a credit balance refund if you overpay your AAdvantage MileUp Card. If you have a negative balance on your account, meaning you’ve paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, Citibank is required to offer you a refund.

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How can I log in to my AAdvantage MileUp Card account online?

You can log in to your American Airlines AAdvantage® MileUp® account by going to the login page on the Citibank website or mobile app and entering your username and password in the appropriate fields. Then, click the “Sign On” to access your online account.

How to Register for Online Access on your AAdvantage MileUp Card Account

Register your AAdvantage MileUp Card for online account access. Click “Register for Online Access” and enter your card number, birthdate and the last 4...

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What is a Citibank credit balance refund?

A Citibank credit balance refund is a reimbursement for paying more than the total balance owed on a Citibank credit card. For example, a cardholder who has a balance of $500 but pays $600 can get a credit balance refund of the $100 that they overpaid.

Cardholders can request a Citibank credit balance refund by phone (1-800-950-5114) or by sending a written request to

Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117

Citibank...

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What is a credit balance refund?

A credit balance refund is a reimbursement you get after winding up with a negative balance on your credit card, which might occur if you pay more than the total balance or if you get a refund for a returned purchase. Credit card companies are required by law to issue a refund within 7 business days at the cardholder’s request.

Key Things to Know About Credit Balance Refunds

Depending on your credit...

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