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New cardholders will get an AAdvantage MileUp Card PIN when they receive their card in the mail. To get a replacement PIN for AAdvantage MileUp Card, call the number on the back of the card and ask customer service for a new one. You can also request a new PIN by logging into your Citibank account online.
Best Way to Get an AAdvantage MileUp Card PIN
- Call Citibank customer service at 1 (888) 766-2484, or call the number on the back of your AAdvantage MileUp Card.
- Inform the representative that you want a new card PIN.
- Ask Citibank customer service to send you the new PIN either in the mail, over text, or by email. It’s unlikely that they’ll be able to tell you the new PIN over the phone.
Unless you’re traveling abroad, your PIN will mostly be used for cash advances. It’s important to note that cash advances have high fees and interest rates, so you’ll generally want to avoid them whenever possible.
American Airlines AAdvantage® MileUp®
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