Sue Patterson, WalletHub Analyst
@sweetsue
To pay an American Express bill by phone, call (800) 472-9297 and follow the instructions from the automated menu, then enter your payment information. The process should only take a few minutes.
Paying by phone is fee-free, and it’s available 24 hours a day, 7 days a week. But if you’re having trouble paying your American Express bill by phone, you can always call customer service at (800) 528-4800 for assistance.
How to Pay your American Express Credit Card by Phone
- Call American Express at (800) 472-9297.
- Follow the automated menu options to initiate a payment.
- Enter the requested information, such as your card number, the payment amount, and the routing number and account number for the bank account the money will be drawn from.
- Submit your payment.
Making an American Express payment by phone is especially convenient in situations when you don’t have a computer or internet access. But there are other ways to pay your credit card bill, too.
Other Ways to Pay Your American Express Bill
The fastest method to pay your Amex credit card bill is probably to pay through your online account or through the mobile app. Another way to make an Amex credit card payment is via mail, by sending a check or money order (but not cash) to:
American Express
PO Box 96001
Los Angeles, CA
90096 – 8000
Express Mail:
American Express
Attn: Express Mail Remittance Processing
20500 Belshaw Ave.
Carson, CA 90746
If you choose to pay your American Express credit card via mail, make sure to send it early enough that it will arrive by the due date. Write your credit card number on the check, too.

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