Cameron DiGiovanni, Writer
@cdigiovanni20
New cardholders will get an American Express Platinum card PIN when they receive their card in the mail. To get a replacement PIN for American Express Platinum card, call the number on the back of the card and ask customer service for a new one. You can also request a new PIN by logging into your American Express account online.
Best Way to Get an American Express Platinum card PIN
- Call American Express customer service at 1-800-227-4669, or call the number on the back of your American Express Platinum card.
- Inform the representative that you want a new card PIN.
- Ask American Express customer service to send you the new PIN either in the mail, over text, or by email. It’s unlikely that they’ll be able to tell you the new PIN over the phone.
Unless you’re traveling abroad, your PIN will mostly be used for cash advances. It’s important to note that cash advances have high fees and interest rates, so you’ll generally want to avoid them whenever possible.

The Platinum Card® from American Express
Titus Freitas, Member
@titus_freitas
You can get your American Express Platinum PIN online by logging in here.
From the Account Services tab at the top of the page, click on Card Management and then View ATM PIN and answer the security questions.
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