American Express no longer offers roadside assistance on any of its credit cards. American Express discontinued its roadside assistance benefit, which provided a 24/7 hotline for eligible cardholders to call if they experienced car trouble, for all of its credit cards in January 2020, according to multiple news reports. When it was available, roadside assistance coordinated service requests for eligible cardholders, though they had to pay out of pocket for any repair costs.
You can reach American Express credit card customer service through the "Chat" function in your online account, or by calling (877) 383-4802. The phone line is available 24/7 and serves existing cardholders. To activate the online chat function and reach an Amex customer service representative, simply log in to your American Express account and click the blue "Chat" box in the bottom right corner. You can also reach American Express credit card customer service by mail.… read full answer
Here's how to contact American Express credit card customer service:
Online:Log in to your online account and click the blue "Chat" box in the bottom right corner to get connected with a customer service representative.
By phone: Cardholders can call the number on the back of their cards or (877) 383-4802 to get help with their existing accounts. The line is open 24/7. If you'd like to inquire about a card or apply for one, simply call (888) 297-1244. The line is open from 6 a.m. to 2 a.m. ET, 7 days a week.
By mail: Send your general inquiries to the American Express customer service at the following address: American Express O. Box 981535 El Paso, TX 79998-1535
Keep in mind that you can also manage your American Express credit card by logging in to your online account, where you can view your balance, access statements, make payments and more.
50,000 American Express Membership Rewards points are worth up to $500, depending on how the points are redeemed. To get maximum value from your 50,000 Amex points, redeem for certain gift cards or travel packages through Membership Rewards.
Depending on the redemption method, the value of 50,000 Amex rewards points ranges from $250 to $500. The average value is $325, as each Amex point is worth an average of about 0.65 cents.… read full answer
It's generally harder to get an American Express card than it is to get a credit card from many other major issuers simply because all of Amex's credit card offers require good or excellent credit for approval. But American Express isn't the only credit card company to target people in the highest tiers of the credit score scale. Barclaycard and Chase do too, for example. And if you're fortunate enough to have good credit or better, an American Express credit card will be no harder to get than any other credit card.… read full answer
The easiest American Express cards to get are those that require a minimum of good credit for approval, as opposed to excellent credit only. You may also want to target cards that are co-branded with companies such as Delta and Hilton as well as offers with lower annual fees. Co-branded cards often have relatively high approval rates to accommodate more fans of the brand (e.g. Hilton) in question. And some of Amex's premium cards for big-spenders, which can be relatively difficult to get, have high fees.
Of course, American Express also evaluates each applicant's income and debt obligations to make sure they can afford monthly bill payments on a new line of credit. But there isn't much information available about Amex's standards in those regards, and you shouldn't expect them to differ too much from other credit card companies' policies.
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