The Amex Blue Business Cash does not offer cell phone insurance. Cell phone insurance on other cards reimburses the cost of repairing or replacing a damaged or stolen phone if a cardholder regularly pays the phone bill with the card, though it’s not a benefit commonly offered by credit card issuers.
Amex Blue Business Cash purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse Amex Blue Business Cash cardholders for up to $1,000 per covered purchase and up to $50,000 for all covered incidents per cardholder during a calendar year.
How to File a Purchase Protection Claim with the Amex Blue Business Cash... read full answer
Call the Benefit Administrator within 30 days of the incident at 1-800-228-6855 or the number in your card’s benefits guide.
File a police report within 48 hours of the incident, if the item was stolen.
Submit a completed claim form within 60 days after you receive the form.
Wait for a decision. American Express will notify you of a decision once your claim has been processed. This could take American Express up to 30 days.
Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator.
Be aware that not all items are covered by the Amex Blue Business Cash purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.
To file American Express claims, log in to the online Amex claims center and click "File a Claim." Next, select your American Express card, find the benefit you want to file a claim for in the "Find Your Benefits" menu, and click "Continue" to start filling out a claim form.
You can also start the process to file American Express claims over the phone. You’ll need to look at your card’s benefits guide to find the number, since it will differ based on the benefit. After you call, Amex will mail you a claim form, which you’ll have to return with any supplemental information.
Here's how to file American Express claims for benefits online:
Enter your date of purchase at the bottom of the page if needed. This is required for purchase protection, return protection, and extended warranty claims. For baggage insurance plan claims, simply enter the date of the trip. If you have more than one item to claim, just enter the first one and you'll have the opportunity to add more at a later stage.
Choose the benefit you want to file a claim for from the "Find Your Benefits" menu.
Click "Continue" and fill out the claims form while providing the required documentation.
Depending on the benefit, different information will be required for different American Express claims. For example, purchase protection will ask for the type of item that was damaged or stolen and the date the incident happened, whereas rental car insurance will ask for a description of the incident and the time period of the rental. For each type of claim, you’ll also need to add certain requested supplemental information, such as receipts, police reports, damage estimates and more.
Timeline
Depending on the benefit, you’ll have different amounts of time to file American Express claims. For example, trip delay insurance requires you to notify Amex of your intention to file a claim within 60 days of the incident and provide all requested information within 180 days. For return protection, you’ll need to provide a notification within 90 days and then submit supplemental information within 30 days after that. Be sure to read your card’s benefits guide for the full details.
Benefits disclosure: Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Trip Delay Insurance - underwritten by New Hampshire Insurance Company, an AIG Company. All other insurance benefits mentioned here - underwritten by AMEX Assurance Company. Car Rental Loss or Damage is offered through American Express Travel Related Services Company, Inc.
Cell phone insurance isn’t commonly offered by major credit cards, but it’s certainly a welcome perk. Cell phones don’t come cheap, and some credit cards offer up to $1,000 in reimbursement for a stolen or damaged phone.... read full answer
Just remember that all credit cards with cell phone protection have the same rule: You must continuously pay your cell phone bill with the credit card, or else your phone won’t get coverage. To make sure your phone is covered, it’s best to set up automatic monthly phone-bill payments with your card as the payment method.
Cell Phone Protection: Provides coverage for a stolen or damaged cell phone (subject to the terms, conditions, exclusions and limits of liability of this benefit). The maximum liability is up to $800 per claim per account or $1,600 per year*
Number of Claims and Charges: up to 2 claims per year with a $50 deductible per claim*
Initial Bonus: 80,000 points for spending $6,000 in the first 6 months
Ongoing Rewards: 5 points per $1 spent on flights booked with airlines or with American Express Travel (up to $500,000 spent per year), 5 points per $1 spent on prepaid hotels booked through Amex, and 1 point per $1 spent on all other purchases
Cell Phone Protection: up to $800 per claim or $1,000 per year
Number of Claims and Charges: up to 2 claims per year with a $50 deductible per claim
Initial Bonus: $200 for spending $500 in the first 3 months
Ongoing Rewards: 5% cash back on up to $1,500 spent per quarter in bonus categories (which change every quarter and require activation), 5% cash back on travel through Chase, 3% back at restaurants and drugstores, and 1% back on all other purchases
Cell Phone Protection: up to $1,000 of complimentary cell phone insurance coverage
Number of Claims and Charges: up to 2 claims per year with a $25- $50 deductible per claim
Ongoing Rewards: 3 points on all eligible purchases for a year when you set up direct deposit with SoFi, after that 2 points per $1 spent on all purchases
Cell Phone Protection: Provides coverage for a stolen or damaged cell phone (subject to the terms, conditions, exclusions and limits of liability of this benefit). The maximum liability is up to $800 per claim per account or $1,600 per year*
Number of Claims and Charges: up to 2 claims per year with a $50 deductible per claim*
Initial Bonus: 50,000 miles after spending $3,000 in the first 6 months
Ongoing Rewards: 3 miles per $1 spent with Delta, 3 miles per $1 on purchases made directly with hotels, 2 miles per $1 at restaurants worldwide (including takeout and delivery in the U.S.) and U.S. supermarkets, as well as 1 mile per $1 on all other purchases
Cell Phone Protection: up to $600 per claim or $1,800 per year
Number of Claims and Charges: up to 3 claims per year with a $100 deductible per claim
Initial Bonus: 100,000 points for spending $15,000 in the first 3 months
Ongoing Rewards: 3 points per $1 on the first $150,000 spent per year on travel and select business expenses, and 1 point per $1 on all other purchases
Annual Fee: $95
Min. Credit Required: Good
It’s important to note that none of these credit cards cover phones that are lost, as opposed to stolen. Some cards also have specific stipulations for what is and is not covered. So, make sure you’re up to speed on your card’s specific rules.
*Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details. Underwritten by New Hampshire Insurance Company, an AIG Company.
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