How does the Amex Business Gold purchase protection work?

Question

American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Keep in mind that not all purchases or items are covered under American Express purchase protection.… read full answer

How American Express purchase protection works:

Eligibility: Most American Express cards offer purchase protection.

Coverage: Covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Coverage is for the costs of repairs or replacements of eligible items.

Covered amount: Up to $1,000 or $10,000 per purchase and $50,000 per cardholder, every calendar year.

Excluded purchases/items: Excluded items include antiques, artwork, consumables, rented, leased, or borrowed items, motorized devices, land or buildings, software, medical devices or equipment and more. Damages or theft resulting from war or acts of war, military service, confiscation by any government authority, and others, are also not covered.

How to file a claim: Call the Benefit Administrator within 30 days of the incident at (800) 228-6855 or the number in your guide to benefits. If the item was stolen, file a police report within 48 hours of the incident. Submit your completed claim form within 60 days after having received it. Amex will notify you of a decision after they've processed your claim, which could take up to 30 days.

To see which American Express cards offer purchase protection and view specific coverage amounts for individual cards, check out Amex's dedicated purchase protection web page.

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Answer 1 · 2022-05-31 09:57:07

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Cate Langs, Member

@catelangs • 05/31/22 This answer was first published on 05/23/22 and it was last updated on 05/31/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The American Express Business Gold card purchase protection provides reimbursement for items bought with the card that get damaged or stolen. The benefit is active for 90 days after the date of purchase, and the cardholder can get up to $1,000 per item and $50,000 per calendar year. The coverage pays for the lesser of the cost to repair the item, the cost to replace the item, or reimbursement for the original purchase price of the item.

American Express Business Gold card purchase protection exceptions:

There are a few exceptions to the American Express Business Gold card purchase protection coverage. To start, items damaged due to a natural disaster will only be reimbursed up to $500 each. And some situations are not covered at all, such as normal wear and tear, and purchases that are lost (but not stolen). Certain types of items also do not qualify, such as perishables, tickets, animals, plants and motorized vehicles. You can find the full fine print in the card’s purchase protection guide.

Here’s how to file a claim:

You can file an American Express Business Gold card purchase protection claim either online, or by calling (800) 228-6855. You must first report the incident and ask for a claim form within 30 days of the incident. Then, you must return the signed claim form and any requested supporting documents within 60 days after you receive the claim form.

How does the Amex Business Gold purchase protection work?

Cate Langs, Member

American Express Business Gold card purchase protection exceptions:

Here’s how to file a claim:

American Express® Business Gold Card

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How does American Express purchase protection work?

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