Chip Lupo, Credit Card Writer
Yes, The Business Platinum Card® from American Express does have return protection. Return protection reimburses cardholders for undamaged, working items purchased with the card that cannot be returned to the merchant within 90 days of purchase. The American Express Business Platinum card return protection coverage limit is $300 per claim and $1,000 per year.
To file an American Express Business Platinum card return protection claim, use the online claims center or call 1 (800) 228-6855 within 90 days of the date of purchase. You will then need to submit a claim form and provide any requested supplemental proof within 30 days of starting the claims process.
Keep in mind that purchases must be made in the U.S. or its territories to qualify for return protection, and not all items will qualify for coverage. Eligibility and benefit level varies by card. Terms, conditions and limitations apply. Please visit americanexpress.com/benefitsguide for more details.
The Business Platinum Card® from American Express
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