Marshall Jamieson, WalletHub Finance Consultant
@bergman77
Yes, the American Express Business Platinum card has been a metal card since March 30, 2017. So, if you’re opening a new account, you’ll automatically be issued a metal card. But if you already have a plastic card from before the switch, you can still switch to metal. There’s no fee for ordering an American Express Business Platinum card, and it should arrive within 3 business days.
Here’s how to get an American Express Business Platinum card metal card online:
- Log in to your American Express Business Platinum card.
- Go to “Card Management” and select “Order Replacement Card.”
- “Request Metal Card” will be one of your options.
Here’s how to get an American Express Business Platinum card metal card by phone:
- Call customer service at (800) 528-4800
- When the automated system asks what you would like to do, say “Replace a card.”
- When prompted, enter your account number. From there, you will be connected to a live representative who should be able to help you.
You should get your new metal card within three business days. Till then, you can keep using your current plastic card.
By the way, a new metal American Express Business Platinum card isn’t the only change Amex announced in March 2017. Other features include bonus rewards on flights and hotels booked with Amex Travel, access to more airport lounges, and complimentary cards for up to 99 authorized users. Those extra cards include the American Express Business Platinum card, the Business Green Rewards Card from American Express, and the American Express® Business Gold Card.

The Business Platinum Card® from American Express
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