There has been an Amex Business Platinum metal card since March 30, 2017. So if you’re opening a new American Express Business Platinum account, you’ll automatically be issued a metal card. But if you already have a plastic card from before the switch, you can still switch to metal. There’s no fee for ordering an Amex Business Platinum metal card, and it should arrive within 3 business days.
Here’s how to get an Amex Business Platinum metal card online:
- Log in to your Amex Business Platinum Account.
- Go to “Card Management” and select “Order Replacement Card.”
- “Request Metal Card” will be one of your options.
Here’s how to get an Amex Business Platinum metal card by phone:
- Call customer service at 1-800-492-4344
- When the automated system asks what you would like to do, say “order a new metal card.”
- When prompted, enter your account number. From there, the automated system will guide you through the replacement process.
You should get your new metal card within three business days. Till then, you can keep using your current plastic card.
By the way, a new metal Business Platinum card isn’t the only change Amex announced in March 2017. Other new features include 5 points per dollar on hotels booked with Amex Travel, access to more airport lounges, and complimentary cards for up to 99 authorized users. Those extra cards are Amex Business Green cards, though, not Platinum. So the perks aren’t as good.
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