The Amex Platinum Pay with Points feature is a way for cardholders to redeem reward points toward the cost of purchases from more than a dozen retailers such as Amazon and Walmart. It’s also possible to use Pay with Points for a charitable donation on the JustGiving website.
To use Amex Platinum Pay with Points, log in to your Platinum Card account online and select “Membership Rewards” from the “Rewards” tab. Then, click “Pay with Points at Checkout” to select one of the featured retailers, or click “View All Partners” for a complete list of eligible merchants. Once you’ve selected a participating retailer, you will be directed to its website, where you can shop for items as you normally would. You can also bypass the Amex website and go straight to the retailer’s website to shop, if you choose.
When you’re ready to check out, select the “Pay With Points” option in the payment method section, and enter your Platinum card number to see how many points you have available to redeem. Then, once you’re ready to pay, enter the dollar value of the points you want to apply toward the purchase and click “Place Order.” Bear in mind that some retailers like Amazon require you create an account and link the Platinum card to the account before you can Pay with Points. Points are also worth just 0.7 cents apiece when redeemed via Pay with Points through most retailers, too.
After you’ve made a purchase using Amex Platinum Pay with Points, Amex will typically charge the entire purchase amount to your card, and you’ll then receive a statement credit for the cash value of the points you redeemed within 2-4 business days. Some retailers may apply points to your purchase balance before you finalize payment, though. In that case, the remaining balance will be charged to your Platinum card.
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