Chip Lupo, Credit Card Writer
@CLoop
To get an American Express Platinum card replaced, log in to your online account, use the American Express mobile app, or call customer service at 1 (800) 528-4800. There is no fee to get an American Express Platinum card replacement card, which should arrive within a few days.
How to Get an American Express Platinum card Replaced Online
- Log in to your American Express Platinum card online account.
- Click the "Account Services" tab.
- Select the "Card Management" menu.
- Click the link to "Replace a Card".
Other Ways to Get an American Express Platinum card Replaced
- Mobile app: Log in and tap the "Account Services" tab. Select the "Card Management" menu. Click the link to "Replace a Card".
- Phone: Call customer service at 1 (800) 528-4800. Be prepared to provide any personal information requested to verify your identity. Follow the prompts to submit your request.
You can request an American Express Platinum card replacement if the current card is stolen, lost or damaged. You don’t have to request a replacement if your current card is about to expire, though. American Express will automatically send a new card before the current one expires. Contact customer service if you have not received a replacement card by the expiration date.
The Platinum Card® from American Express
People also ask
What should I do if I lost my Visa credit card?
The first thing to do when dealing with a lost Visa credit card is freeze the card through the card issuer’s website or mobile app, if possible. Next, report the lost Visa credit card to the bank or credit union that issued the card, and request a replacement. It usually takes 3-7 business days to get a replacement Visa card, but some issuers may offer expedited shipping, even for free.
After that, take a...
read full answerIf my credit card expired, can I still use it?
You cannot still use an expired credit card. If you try to use it in person, it will get declined. Online, it will be rejected as soon as you input the expiration date.
On subscription-based services, such as Netflix, you are notified in advance to update your payment method,
Can I use a credit card before it arrives in the mail?
Yes, you can use a credit card before it arrives in the mail, but only with certain cards. If you want to use a credit card early, you must either have an American Express or Capital One credit card or one of a handful of other offers, including the Apple Card, and some store credit cards. Normally, you can’t use a credit card without restriction before it arrives, because you can’t see the full credit card number, expiration...
read full answerDid we answer your question?