American Express Platinum card return protection covers items charged to the American Express Platinum card, up to $300 per item and $1,000 per calendar year, if a cardholder tries to return a covered item within 90 days from the date of purchase and the merchant won’t accept it. American Express will refund the full purchase price, less any shipping charges.
To be eligible for American Express Platinum card return protection coverage, an item must be in its original purchase condition and in working order. Also, the merchant that sold the item must have denied your attempt to return it. Some items such as jewelry, computer software, gift cards and more are not covered. A complete list of ineligible items is available on the American Express Platinum card return protection Benefit Guide.
To file an American Express Platinum card return protection claim, call (800) 228-6855 within 90 days of the covered item’s purchase date. You can also request a refund online by clicking “Enter Claims Center Now” and selecting the “Return Protection” option from the “Benefit Information” menu. American Express must receive a signed claim form and any supporting documents within 30 days from your initial call or online request. Once a request has been reviewed and deemed eligible, American Express may instruct you to send the item within 30 days for further evaluation. Make sure you keep a record of your shipping receipt in case the eligible item fails to reach American Express. In the event you are asked to send the purchased item to American Express, you will be reimbursed for the shipping cost.
Amex Platinum purchase protection insures items bought with an American Express Platinum card up to $10,000 per incident and $50,000 per year. If an eligible item is lost, broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Authorized users are also covered, as long as they’re U.S. residents.… read full answer
This perk is pretty standard for rewards cards, and it doesn’t cost extra. But there are a few restrictions. First off, you need to still have the original store receipt. Secondly, certain items are restricted. Non-eligible items include: tickets, checks, gift cards, animals/plants, consumables/perishables, antiques, motor vehicles and rented items, to name a few. For the full list, you can look here. Also, losses due to natural disasters will only be reimbursed up to $500.
Amex’s extended warranty covers cardholders for up to $10,000 per item and $50,000 per year. Amex will pay to repair or replace an item, whichever is less expensive. All American Express cards have the extended warranty benefit, and the coverage is the same for all of them.… read full answer
Keep in mind that some items are excluded. The list is in your benefits guide.
Yes, Amex Platinum is worth it for travelers with good credit who spend a lot and can take advantage of the card’s benefits. Amex Platinum benefits include a TSA PreCheck or Global Entry fee credit, airport lounge access, up to $200 in Uber credits and up to $200 in airline fee credits annually, and more. The card’s initial bonus of 100,000 points after you spend $6,000 in the first 6 months also goes a long way toward making the card worth its $695 annual fee.… read full answer
For the first year alone, you could wind up with at least $1,800 in net value (rewards and other perks, minus the $695 annual fee). The American Express Platinum card’s second year will have the same annual fee, but the total value of your benefits in year two would only be about $900 if you spent the same amount on the card as year one.
To really make money with this card after the first year, you’d have to spend a lot more. That said, many of the card’s perks are ongoing. You’ll benefit more if your purchases qualify for Amex Platinum’s ongoing bonus rewards rates, and if you utilize Amex Platinum’s complimentary Gold status in the Marriott Bonvoy and Hilton Honors hotel loyalty programs.
All in all, Amex Platinum is a good card for big spenders who travel all the time and can wring every drop of value out of its benefits. But it’s far too expensive for light spenders and occasional travelers.
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