Lisa Cahill, Credit Cards Moderator
@lisacahill
The Amex return protection reimburses cardholders for undamaged, working items purchased with an eligible American Express card that cannot be returned to the merchant within 90 days of purchase. The American Express return protection coverage limit is $300 per claim and $1,000 per year.
Popular American Express Cards with Return Protection
- The Platinum Card® from American Express
- Blue Cash Preferred® Card from American Express
- Centurion® Card from American Express
- Amex EveryDay® Preferred Credit Card
- The Business Platinum Card® from American Express
- The Plum Card® from American Express
- Amazon Business American Express Card
To file an American Express return protection claim, use the online claims center or call (800) 228-6855 within 90 days of the date of purchase. You will then need to submit a claim form and provide any requested supplemental proof within 30 days of starting the claims process.
Keep in mind that not all items will qualify for American Express return protection coverage. As is the case with all card benefits, there is a list of exceptions, so it's important to read the benefits guide that came with your card to find out if an item qualifies.
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Compare CardsPeople also ask
What does Amex Platinum return protection cover?
The American Express Platinum card return protection will reimburse you for the cost of a purchase if the merchant won’t let you return it. Cardholders are covered up to $300 per item and $1,000 per year. It applies for 90 days after you make a purchase with your American Express Platinum card. American Express will refund the full purchase price, less any shipping charges.
Here’s how the American Express Platinum card return protection works:
- Coverage value: Up to $300 per item...
Does American Express offer travel insurance?
Yes, American Express does offer travel insurance. The most common American Express travel insurance benefits are car rental insurance and baggage insurance. Some American Express credit cards also offer trip delay insurance along with trip cancellation and interruption insurance. To be eligible for travel insurance coverage, you’ll need to pay for your travel using your American Express credit card.
Types of American Express Travel Insurance
Rental car insurance.
This benefit covers the cardholder for damage...
read full answerHow does American Express purchase protection work?
American Express purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item, depending on the card, and up to $50,000 per cardholder. Keep in mind that not all purchases or items are covered under American Express purchase protection.
How American Express Purchase Protection Works
- Coverage: Covers the damage or theft...
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