What is a credit balance refund on the Apple Card? This question is about the Apple Card

What is a credit balance refund on the Apple Card?

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This question is about the Apple Card

Chip Lupo, Credit Card Writer

@CLoop • 01/20/22 This answer was first published on 01/20/22. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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A credit balance refund on the Apple Card is a reimbursement for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $500, but pays $600, can get a credit balance refund of the $100 that they overpaid. Cardholders can request an Apple Card credit balance refund: by phone (1-877-255-5923) or by sending a written request to Lockbox 6112 P.O. Box 7247 Philadelphia, PA 19170-6112.

Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one. Please note that you are not required to request a credit balance refund if you overpay your Apple Card. If you have a negative balance on your account, meaning you’ve paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, Marcus by Goldman Sachs is required to offer you a refund.

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How can I activate my Apple Credit Card?

You can activate your Apple Card through your iPhone. More specifically, your new Apple Card is sent in a special wallet-style packaging which contains an NFC (Near Field Communication) tag. This tag initiates the link between the physical Apple Card with the digital one in the Wallet app on your iPhone.

You will need a compatible iPhone with the latest iOS version to activate your Apple Card.... read full answer

Here's how to activate your Apple Card:

Open the packaging that has your Apple Card inside.

Open the Wallet app.

Tap the “Activate Your Card” button from the main dashboard.

Hold the iPhone near the packaging.

Follow the on-screen instructions and you’re all set.

If the packaging that your new Apple Card was delivered in has been damaged or you accidentally disposed of it before activating the card, follow the steps mentioned above to activate it.

Here's what to do if you don't have the Apple Card packaging:

Open Wallet on your iPhone and select "Apple Card".

Tap the "More" button, then select “Card Details”.

Under the virtual Apple Card, tap "Activate Your Card".

Tap "Having trouble activating your card".

Tap "Do Not Have Card Packaging".

Follow the instructions on your screen to activate your card.

If you need more help, you can chat with an Apple Card representative. You should also note that your card is ready to use as soon as it's activated.

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How can I reach the Apple Credit Card customer service?

You can reach the Apple Card customer service online, through the Messages app, by calling (877) 255-5923, or by mail.

Here is how to contact the Apple Card customer service:

Online: Contact Apple through the Messages app on your Apple device and you will be routed to the Apple Card customer service for any account-related questions. Alternatively, you can chat with an agent by using the ... read full answer Apple Wallet app and tapping "Message."

By phone: Call the Apple Card customer service department at (877) 255-5923.

By mail: Send your written inquiries to the following address:
Lockbox 6112
P.O. Box 7247
Philadelphia, PA 19170-6112

Otherwise, you could try finding an answer to your question on their online support platform: Apple Support Communities.

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How can I get an Apple Card cash advance?

You cannot get an Apple Card cash advance because the card does not allow cash advances at all. However, you can use the Apple Card for purchases wherever cards on the Mastercard network are accepted.

The fact that Apple Card cash advances are not an option might actually be a blessing in disguise. ... read full answer Cash advances are very expensive, thanks to a cash advance fee and a separate cash advance APR that apply as soon as you withdraw the cash. There may also be ATM-owner fees, depending on where you make the cash advance.

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