A credit balance refund on the Bank of America Cash Rewards credit card is a reimbursement for paying more than the total balance owed on the credit card. For example, a cardholder who has a balance of $300, but pays $500, can get a credit balance refund of the $200 that they overpaid.
Cardholders can request a Bank of America Cash Rewards credit card credit balance refund: by phone (1-800-732-9194) or by sending a written request to
Bank of America
PO Box 982234
El Paso, TX 79998-2234
They can get their refund in the form of a check. Legally, a credit card issuer is obligated to issue a credit balance refund within seven business days of your request for one.
Please note that you are not required to request a credit balance refund if you overpay your Bank of America Cash Rewards credit card. If you have a negative balance on your account, meaning you've paid more than you owe, future purchases will be credited until the balance is back to zero. If you maintain a negative credit balance for six months, Bank of America is required to offer you a refund.
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