You can report a lost Bank of America Customized Cash Rewards credit card by calling Bank of America customer service at 1 (800) 732-9194. You can also report a lost Bank of America Customized Cash Rewards credit card through the Bank of America website or mobile app. Bank of America will request some security information in order to verify your identity before sending a replacement.
How to Report a Lost Bank of America Customized Cash Rewards credit card
Inform the customer service representative that you’ve lost your credit card.
Provide any requested information, such as your date of birth or the last four digits of your SSN.
Ask the Bank of America rep to cancel your old credit card and send a replacement.
You should receive a replacement Bank of America Customized Cash Rewards credit card within 7-10 business days. When you receive your replacement Bank of America Customized Cash Rewards credit card, you’ll need to activate it before you can make purchases. And if there are any recurring charges linked to the old Bank of America Customized Cash Rewards credit card, make sure to update those accounts with your new card information.
Finally, it’s important to note that your Bank of America Customized Cash Rewards credit card is covered by $0 fraud liability, which means that you will not be held responsible for unauthorized purchases made with your card while it’s lost. You should still give your card issuer immediate notice of any unfamiliar charges on your account, though.
Bank of America® Customized Cash Rewards credit card
Over the phone: Call customer service at (800) 732-9194 and say “lost credit card.” Follow the prompts and you will be connected to a live representative.
After you report your card as lost or stolen, Bank of America will immediately cancel it so that it can’t be used (though your account will remain open), and they will send you a replacement. Once you receive the replacement for your lost Bank of America card by mail, you will need to activate it before you can use it. You should get your replacement card within 10 business days normally, but you can also call customer service and ask to have it expedited. Expedited cards come in 1 to 3 business days.
Luckily, you won’t be held liable for fraudulent purchases made by anyone who may have picked up or stolen your card. Bank of America credit cards have $0 liability guarantee for fraudulent transactions. You should make sure to report unauthorized transactions as soon as you notice them, though.
You can activate your Bank of America credit card online or by phone at (800) 276-9939. Either way, you should have your credit card ready to use in just a few minutes.
Online: Log into your online account on Bank of America’s activation page. Then, verify your personal information (e.g. Social Security number) to activate your card. If you need to sign up for online account management, you can … read full answerenroll by providing the last 6 digits of your card and your full Social Security number. After that, you’ll create a username and password.
By phone: Call Bank of America at (800) 276-9939. Say or enter your full account number. Enter your personal information for verification when prompted (e.g. your SSN, zip code or the phone number associated with your application).
Once your BofA credit card is activated, you’ll be able to make purchases with it right away. And if you have any difficulty with the process, Bank of America’s customer service can always help you out. You can give them a call at (800) 732-9194.
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