Adam McCann, Financial Writer
@adam_mccann
The Bank of America concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. One Bank of America credit card has this concierge benefit, which eligible cardholders can access by calling 1 (800) 732-9194. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.
The only Bank of America credit card with the concierge benefit is Bank of America® Premium Rewards® credit card.
Things the Bank of America Concierge Can Help With:
- Booking travel
- Purchasing tickets to events
- Making restaurant reservations
- Recommending and purchasing gifts
- Arranging transportation
- Trying to locate lost baggage
While the concierge may not be able to help with every request, they will do their best to assist with anything. You can also send a request to the Bank of America concierge by submitting it online.

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