What is the Bank of America concierge benefit?

This question is about Bank of America Credit Cards

Adam McCann, Financial Writer

@adam_mccann 03/01/21 This answer was first published on 03/01/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Bank of America concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. One Bank of America credit card has this concierge benefit, which eligible cardholders can access by calling 1 (800) 732-9194. Contacting the concierge is free, but the cardholder is responsible for any purchases they authorize the concierge to make.

The only Bank of America credit card with the concierge benefit is Bank of America® Premium Rewards® credit card.

Things the Bank of America Concierge Can Help With:

Booking travel
Purchasing tickets to events
Making restaurant reservations
Recommending and purchasing gifts
Arranging transportation
Trying to locate lost baggage

While the concierge may not be able to help with every request, they will do their best to assist with anything. You can also send a request to the Bank of America concierge by submitting it online.

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People also ask

What are the best Bank of America credit card benefits?

Like all other credit cards, Bank of America cards offer $0 fraud liability guarantees, which means you won’t have to pay for unauthorized purchases. Below, you can also check out where Bank of America ranks in a handful of WalletHub studies on important credit card benefits.

1st – Small Business Friendliness… read full answer

T-1st – Application Clarity

5th – Customer Satisfaction

14th – Rental Car Insurance

You can learn more about Bank of America and browse customer reviews on its WalletHub details page.

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How does Bank of America travel insurance work?

There are six types of Bank of America travel insurance: trip delay insurance, trip cancellation/interruption insurance, travel accident insurance, baggage delay insurance, baggage loss insurance and rental car insurance. Not every BofA card will include every type of Bank of America travel insurance. And the BofA website does not give specific information about travel insurance for each card. You’ll have to call customer service about the individual card you’re interested in.… read full answer

In addition, some Bank of America credit cards are on the Visa network and some are Mastercards. So the coverage levels may differ there as well. Just remember that in all cases you must have paid for the trip using your card.

Types of Bank of America Travel Insurance:

Trip delay insurance: Reimburses you when a trip starts late because of things you can’t control (bad weather, mechanical breakdowns, etc.).

Trip cancellation/interruption insurance: Pays out when your trip ends early or gets cancelled because of something out of your control. Reasons include sickness and death of a family member.

Travel accident insurance: Reimburses you if someone in your party is killed or seriously injured by a travel provider.

Baggage delay/loss insurance: Pays you when a travel provider loses your baggage, damages it or sends it late. Some items are excluded, like medical equipment, documents and animals.

Rental car insurance: Reimburses you in the event of collision damage or theft. Certain car types and driving situations are excluded.

If you’re looking for a Bank of America credit card with travel insurance, consider either Bank of America Travel Rewards or Bank of America Premium Rewards. The Travel Rewards card gives up to $250,000 in travel accident insurance. It also offers rental car insurance and lost luggage insurance.

The Premium Rewards card has up to $1 million in travel accident insurance. And it gives insurance for rental cars as well as cancelled, delayed and interrupted trips. There’s coverage for delayed and lost baggage, too.

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