What do I do if I lost my Bank of America credit card? This question is about Bank of America Credit Cards

What do I do if I lost my Bank of America credit card?

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This question is about Bank of America Credit Cards

Adam McCann, Financial Writer

@adam_mccann • 06/24/22 This answer was first published on 01/04/21 and it was last updated on 06/24/22.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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If you lost your Bank of America credit card, you should report it immediately either by logging in to your online account on Bank of America’s lost or stolen cards page or by calling customer service at (800) 732-9194.

How to Report a Lost Bank of America Credit Card

Online: Log in to your online account on Bank of America’s lost or stolen cards page.
Over the phone: Call customer service at (800) 732-9194 and say “lost credit card.” Follow the prompts and you will be connected to a live representative.

After you report your card as lost or stolen, Bank of America will immediately cancel it so that it can’t be used (though your account will remain open), and they will send you a replacement. Once you receive the replacement for your lost Bank of America card by mail, you will need to activate it before you can use it. You should get your replacement card within 10 business days normally, but you can also call customer service and ask to have it expedited. Expedited cards come in 1 to 3 business days.

Luckily, you won’t be held liable for fraudulent purchases made by anyone who may have picked up or stolen your card. Bank of America credit cards have $0 liability guarantee for fraudulent transactions. You should make sure to report unauthorized transactions as soon as you notice them, though.

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Can you freeze your Bank of America credit card?

You cannot freeze your Bank of America credit card. For lost or stolen cards, you’ll need to call Bank of America credit card customer service at 1 (800) 732-9194 as soon as possible so they can cancel the card and send you a new one. That said, it’s important to remember that you won’t be held responsible for unauthorized purchases, thanks to a … read full answer $0 fraud liability guarantee.

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