You cannot freeze your BankAmericard credit card. If your BankAmericard credit card is lost or stolen, you’ll need to call Bank of America credit card customer service at 1 (800) 732-9194 as soon as possible, so they can cancel the card and send you a new one.
That said, it’s important to remember that you won’t be held responsible for unauthorized purchases, thanks to a $0 fraud liability guarantee.
To dispute a Bank of America charge, log in to your Bank of America account online and search for the transaction to dispute, or call Bank of America customer service at 1 (866) 266-0212. Alternatively, the address to dispute a charge by mail is:
Credit card billing inquiries Bank of America PO Box 982234 El Paso, TX 79998
Bank of America disputes are typically resolved within 60 days, though more complex issues may take a little...
To get a Bank of America replacement card, log in to your online account, use the Bank of America Mobile Banking app, or call customer service at 1 (800) 732-9194. There is no fee to get a Bank of America replacement card, which should arrive within 7-10 business days.
How to Get a Bank of America Replacement Card Online
Log in to your Bank of America card’s online account.
It is better to keep unused credit cards open than to cancel them because even unused credit cards with a $0 balance will still report positive information to the credit bureaus each month. It is especially worthwhile to keep an unused credit card open when the account does not have an annual fee.
Still, there are times when it may be beneficial to close your credit cards, such as to avoid expensive annual fees. And...
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