How can I reach the Best Buy Credit Card customer service?

The Best Buy® Credit Card is issued by Citibank. The Best Buy® Store Card is issued by Citibank, too.

If you're not sure how the two cards differ, the Best Buy Store Card can only be used at Best Buy, whereas the Best Buy® Credit Card can be used almost anywhere. That’s part of the reason why the Best Buy® Credit Card requires good credit, while you only need fair credit for the store card.… read full answer

Your Best Buy® Credit Card approval odds are pretty good as long as your credit score is at least fair. There are actually two Best Buy credit cards, the Best Buy® Credit Card and the Best Buy® Store Card that you can only use at Best Buy. Your odds of Best Buy® Credit Card approval will only be good if your credit score is at least good. But if you don’t get that version, you’ll be automatically considered for the Best Buy Store Card, which requires fair credit. But there’s more to Best Buy® Credit Card approval than just your credit score.… read full answer

Here are the Best Buy credit card approval requirements:

1. Credit score: fair for the store card, good for the Visa.
2. Age: 18+ years old (21 in Puerto Rico).
3. Mailing address. Must be located in the U.S.
4. Social Security Number. You need an SSN to apply and can’t substitute an ITIN.
5. Income. The amount of money you make factors heavily into approval.

Be sure to check your credit score before applying. If it’s below 640, take time to improve your score first. Even a month can make a big difference. But if it’s more than a minor fix, you might want to put a deposit on a secured credit card and use that for credit rebuilding purposes until you get into the fair credit range.

The easiest way you can pay your Best Buy® Credit Card is either online or by phone, by calling 1-888-574-1301. Alternatively, you can make a payment via text, by mail, or at a branch. Citibank does allow cardholders to set up automatic payments, too.

Ways to Make a Best Buy® Credit Card Payment

• Online: Log in… read full answer to your online account and click on “Make a Payment.” Then, choose how much to pay, when to pay it, and where the payment is coming from.
• Phone: Call 1-888-574-1301 and enter your card information when prompted.
• Text: Text PAY to 81964 using the mobile device connected to your My Best Buy Credit Card account. Then, you will receive a text asking how much you would like to pay and which payment account you would like to use.
• Mail: Send a check or money order (but not cash) to:
  
  My Best Buy Credit Card Payments
  P.O. Box 9001007
  Louisville, KY 40290-1007
  
  Don’t forget to write your credit card number on the check, too.
• In store: You can make a payment at any Best Buy store during normal business hours.

If you choose to make a payment via mail, make sure to always send it at least 5-7 days before your due date.