How can I reach the Best Buy Credit Card customer service?

The Best Buy® Credit Card is issued by Citibank. The same applies for the Best Buy® Store Card and the Best Buy® Gold Visa Credit Card.

Aside from these cards, other Citibank credit cards include the Citi® Double Cash Card – 18 month BT offer and the Citi Rewards+® Card.

What you should know about the Best Buy® Credit Card:

The Best Buy® Credit Card is intended for applicants with Good credit. Its key features are 10% back in rewards (5 points per $1 spent) on your first day of purchases made within the first 14 days of account opening and 0.5 - 2.5 points per $1 spent on purchases. Plus, it offers a financing intro APR of 0% for 12 - 24 months. The card’s annual fee is $0.… read full answer

This card has a WalletHub editor’s rating of 4/5. More details can be found in our full Best Buy® Credit Card review.

Your Best Buy® Credit Card approval odds are pretty good as long as your credit score is at least good. There are actually two Best Buy credit cards, the Best Buy® Credit Card and the Best Buy® Store Card that you can only use at Best Buy. If you don’t get the Best Buy® Credit Card, you’ll be automatically considered for the Best Buy Store Card, which requires fair credit. But there’s more to Best Buy® Credit Card approval than just your credit score.… read full answer

Here are the Best Buy credit card approval requirements:

1. Credit score: fair for the store card, good for the Visa.
2. Age: 18+ years old (21 in Puerto Rico).
3. Mailing address. Must be located in the U.S.
4. Social Security Number. You need an SSN to apply and can’t substitute an ITIN.
5. Income. The amount of money you make factors heavily into approval.

Be sure to check your credit score before applying. If it’s below 640, take time to improve your score first. Even a month can make a big difference. But if it’s more than a minor fix, you might want to put a deposit on a secured credit card and use that for credit rebuilding purposes until you get into the fair credit range.

The easiest way you can pay your Best Buy® Credit Card is either online or by phone, by calling 1-888-574-1301. Alternatively, you can make a payment via text, by mail, or at a branch. Citibank does allow cardholders to set up automatic payments, too.

Ways to Make a Best Buy® Credit Card Payment

• Online: Log in… read full answer to your online account and click on “Make a Payment.” Then, choose how much to pay, when to pay it, and where the payment is coming from.
• Phone: Call 1-888-574-1301 and enter your card information when prompted.
• Text: Text PAY to 81964 using the mobile device connected to your My Best Buy Credit Card account. Then, you will receive a text asking how much you would like to pay and which payment account you would like to use.
• Mail: Send a check or money order (but not cash) to:
  
  My Best Buy Credit Card Payments
  P.O. Box 9001007
  Louisville, KY 40290-1007
  
  Don’t forget to write your credit card number on the check, too.
• In store: You can make a payment at any Best Buy store during normal business hours.

If you choose to make a payment via mail, make sure to always send it at least 5-7 days before your due date.