To reach Blue Cash Everyday customer service, call 1 (800) 528-4800, 24 hours a day, 7 days a week. From the automated system, state the specific issue or press the related number on your keypad. Follow the prompts to verify the account. To speak to a live representative, press “0,” or say “representative.” Then, state or enter the last 5 digits of your card number to connect to a live Amex representative. If you prefer to contact customer service by mail, send your inquiry to American Express, P.O. Box 981535, El Paso, TX 79998.
You can also reach Blue Cash Everyday customer service online. Log in to your account and click the “Help” button at the top of the screen. Scroll to “Chat with Us” section and click the “Live Chat” button, or, browse the list of help topics and FAQs to research your specific issue. From the mobile app, log in and click the “Chat” icon. You can either tap the “Message Us” button to live chat, or open the “Contact Us” menu for other options. Amex recommends using the Live Chat feature on a desktop computer with a full screen for the most effective customer service experience.
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