To get the Blue Cash Preferred annual fee ($95 starting second year) waived, call American Express and make your case with the retention department, hardship department or SCRA request line, depending on why you want the fee waived. You might ask for a fee waiver if you’re considering switching to another card, for example. Or, you could request a waiver if you’re experiencing financial hardship or if you’re an active U.S. servicemember.
If you think the Blue Cash Preferred card’s annual fee is too much and are considering switching to a no-annual-fee card as a result, there’s a chance Amex could waive your annual fee to keep you as a customer. While that outcome doesn’t seem to be common, it doesn’t hurt to ask. Plus, Amex could potentially offer you a statement credit or bonus instead. If you want to try your luck, call the Amex retention department at 1 (800) 452-3945.
If you’re having difficulty paying your annual fee due to unforeseen financial difficulty, call Amex at 1-866-703-4169 and ask the representative about their hardship program. You could potentially have your annual fee waived to help you out. Or, you might receive other assistance such as lower monthly payments or lower interest rates. If you decide to enroll in a hardship program, though, your spending ability will likely be greatly reduced for the duration. Your credit score may be impacted by the reduction in credit limit, and if you don’t comply with the terms of the program, that will appear as a negative on your credit report.
If you’re an active-duty servicemember who qualifies for Servicemembers Civil Relief Act (SCRA) benefits, Amex will waive your annual fee and cap your APR at 6% for the duration of your service. To request your benefits, call Amex at 1-800-253-1720.
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