Alternately, you can manage your Amazon.com Credit Card account on the Chase mobile app, or the Amazon.com Store Card on the Synchrony mobile app. Both apps allow cardholders to make payments, see their balances, review their statements, and more.
If you have questions about your Amazon.com Credit Card account, call customer service at (888) 247-4080 or email Chase securely after you’ve signed in on the Chase website. For the Amazon.com Store Card, you can contact customer service at (866) 634-8379. In addition to answering your questions, customer service can help you make a payment, tell you about previous transactions, and more.
Keep in mind that you won’t be able to manage your Amazon orders, change shipping information, or handle returns through your credit card account. Those things must be done through your account at Amazon.com.
To remove a credit card from Amazon and Amazon Pay, log in to your Amazon.com account, select “Your Account” from the main menu, and click on “Payment options.” From there, you can delete your credit card’s information and add a new card, if applicable.
The “Your Account” option is located on the top right of the page on desktop. But it’s at the top left on the mobile app. And “Payment options” is titled “Manage payment options” on mobile.… read full answer
It only takes a couple of minutes to remove a credit card from Amazon. And doing it will save you from accidentally using the wrong payment details in the future. Plus, removing your card from Amazon will also remove its information from any other websites that use Amazon Pay as a payment method. Though the process is quick, you will have to make quite a few clicks, so follow the steps carefully.
That’s all it takes to remove a credit card from Amazon. Your old payment method will now be gone from your account. It will no longer show up when you check out on Amazon. And it will disappear from any sites that use Amazon Pay. It’s also useful to note that if a card detail – such as the billing address – changes, you can just click “Edit” instead of “Delete” and update it that way.
After you remove a credit card from Amazon, you may want to add a new one. To do so, click “Add credit/debit card” at the top of the page. Then enter the card’s number, expiration date, security code and billing address. Also type in your name as it appears on the card.
When you cancel a credit card, your credit score could fall in the short term, depending on how old the account is and how much other credit you have. But canceling a credit card account might also benefit your credit score in the long run if you manage the rest of your finances better as a result of having one fewer account to worry about.… read full answer
Why canceling a credit card could hurt your credit score temporarily:
One way canceling a credit card account could hurt your credit score is if it reduces the amount of credit that you have available and thus increases your overall credit utilization. Keeping utilization low is key for a good credit score. So closing a high-limit credit card account will hurt your score more than closing a low-limit account, all else being equal.
Another way canceling a credit card account could hurt your credit score is if it brings down the average age of your accounts. That can make it seem like your credit history is shorter than it really is. Closing one of your oldest accounts will lead to more credit score damage than closing a newer one.
Plus, you’ll have one fewer account reporting positive information to the credit bureaus each month, assuming the credit card you cancel was in good standing.
Why canceling a credit card might still make sense:
Despite the potential for short-term credit score damage, canceling a credit card can still be the right decision. For example, if you’re paying an annual fee for a card you don’t use, and you’re not planning to apply for a mortgage or car loan in next few months, it’s probably better to close the account. Credit scores usually rebound within 3-6 months after canceling a credit card. And if you don’t plan to borrow during that time, you don’t have to worry about that drop.
But an unused credit card with no annual fee is another story. Even a credit card with zero balance still reports positive info to the credit bureaus on a monthly basis. That means it’s an asset to your credit score.
In any case, you should know all the facts before you cancel a credit card, so you can make an informed decision. We’ll summarize the key considerations below.
Here’s what happens to your credit score when you cancel a credit card:
Credit score drops: Your credit score often goes down because the average age of your open accounts decreases and your overall utilization increases (since you have less available credit).
Scores bounce back: Your credit score should rebound within 3-6 months of canceling your credit card account. Make sure to have at least one open credit card remaining and pay all your bills on time.
What happens if you don’t cancel: A credit card that is in good standing will continue to help your credit score. Even if you don’t make purchases with it, it will still report positive information to the credit bureaus each month. This is definitely worth considering if your card does not charge an annual fee.
Age matters: Closing newer accounts won’t have as much of an impact as closing older ones.
Limit matters: Closing low-limit accounts won’t do as much damage as closing high-limit ones.
When score drops matter: If you don’t need the best score possible for the 3-6 months it usually takes credit scores to bounce back after credit card cancelation, the temporary drop shouldn’t cost you anything.
Bottom Line: Avoid canceling your oldest card and your card with the highest credit limit. That will mitigate the amount of credit score damage. And if you have to close your oldest or highest-limit card, make sure you do it at a time when you don’t need your credit score to be at its best.
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