Evelyn Boros, Credit Cards Moderator
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You can cancel your Amazon.com Store Card online or by phone at (866) 634-8379. To cancel your Amazon.com Store Card online, log in to your account and go to the “Services” tab. From there, click on “Close Account” and confirm.
How to cancel an Amazon.com Store Card by phone:
- Call customer service at (866) 634-8379.
- Enter your account or card number when prompted to verify your identity.
- Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel.
- The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.
Be aware that if there’s a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full. In addition, you will forfeit any unused cash back rewards points, so be sure to redeem them before you cancel the card. You will also need to update the payment method for any recurring charges linked to your Amazon.com Store Card card.
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