Sydney Garth, Credit Cards Moderator
@sydneygarth
To cancel a First Access Card, call customer service at 1 (888) 267-7980 and ask a customer service rep to cancel your card account. First Access Card does not allow you to cancel an account in person or by mail.
Be aware that if there’s a balance remaining on the canceled account, you will still need to make at least the minimum payment every month until the balance is paid in full. You will also need to update the payment method for any recurring charges linked to your First Access Card.
How to Cancel a First Access Card
By phone
Call customer service at 1 (888) 267-7980 and enter your account number and Social Security number to verify your identity.
Then, follow the prompts to speak to a customer service representative, and let them know you want to cancel. The representative may offer you a retention bonus to keep you on as a customer, but you can simply decline the offer and proceed with canceling the account.
It’s important to know that when you cancel a First Access Card, you may see a decrease in your credit score, depending on the card’s credit limit and how long you’ve had the card. You can get an idea of how much a canceled credit card will affect your credit score by using WalletHub’s free credit score simulator.

First Access Visa® Card
Lakesha M Parker, Fundraiser
@lmparke3
Look for the customer service number on the back of the card or , try the web site.
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