The Capital One credit card customer service hours are 24/7, so it’s possible to get help with a Capital One credit card account any time. There are actually two different ways to get Capital One support 24 hours a day, 7 days a week – online and by phone, at 1 (800) 227-4825.
When calling Capital One, enter your card number and then listen to the menu options to manage your account or speak to a customer service representative. Alternatively, you can use the live chat on the Capital One website. Log in to your online Capital One account and go to the “Contact Us” page, where you should see a blue button that says “Chat Now.” This will let you speak to a Capital One representative in real time.
One thing to note is that wait times to speak to a Capital One representative may be longer than normal while Capital One deals with customers impacted by the COVID-19 pandemic. If you’d rather not wait on hold, you can ask Capital One a question on Twitter @AskCapitalOne or on Facebook.
The Capital One general customer service phone number is 1-877-383-4802. However, for faster customer service, Capital One provides specific phone numbers for different departments. They have a credit card support center, banking support, loans support, and numbers for other services and non-US accounts. You can find all the numbers here.
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