What are the Capital One credit card customer service hours? This question is about Capital One Credit Cards

What are the Capital One credit card customer service hours?

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This question is about Capital One Credit Cards

Bogdan Roberts, Credit Cards Moderator

@bogdan_roberts • 04/30/21 This answer was first published on 04/30/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Capital One credit card customer service hours are 24/7, so it's possible to get help with a Capital One credit card account any time. There are actually two different ways to get Capital One support 24 hours a day, 7 days a week – online and by calling the number on the back of your card or the relevant credit card support department, based on your needs.

When calling Capital One, enter your card number and then listen to the menu options to manage your account or speak to a customer service representative. Alternatively, you can use the live chat on the Capital One website. Log in to your online Capital One account and a chat button should pop up, or go to the "Contact Us" page, where you should see a blue button that says "Chat Now". This will let you speak to a Capital One representative in real time. If no representatives are available, you can use Eno, Capital One's automated virtual assistant. To activate Eno, just log in to your online account, confirm your consent and select "Save".

One thing to note is that wait times to speak to a Capital One representative may be longer than normal while Capital One deals with customers impacted by the COVID-19 pandemic. If you'd rather not wait on hold, you can ask Capital One a question on one of its social media accounts. Bear in mind that social medial support times vary, though. On Twitter for instance, Capital One offers support between 8:00 a.m. – 10:00 p.m. Monday to Saturday and 10:00 a.m. – 7:00 p.m. on Sunday.

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Here's how you can reach the Capital One Quicksilver customer service:

Online: To contact them online, either log in to your account at capitalone.com or to the Capital One app.

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By phone: If you prefer to call, just dial (800) 227-4825 and you will be able to talk to a representative.

By mail: If you choose to contact them by mail, the address is:
Capital One

Attn: General Correspondence

P.O. Box 30285

Salt Lake City, UT 84130-0287

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How can I reach the Capital One credit card customer service?

The easiest way you can reach the Capital One credit card customer service is online, by either signing in to your account online or through Capital One's mobile app. Alternately, you can call (800) 227-4825. Lastly, you can contact them via mail, or at your local Capital One branch.

Here’s how you can contact Capital One credit card customer service:… read full answer

Online: You can connect with a customer service representative through the live chat feature on your online accountor Capital One’s mobile app for iOS and Android.

By phone: If you prefer to contact customer service by phone, just call (800) 227-4825.

Via mail: You can also contact them via mail at:
Capital One

Attn: General Correspondence

P.O. Box 30285

Salt Lake City, UT 84130-0287

At a branch: Lastly, you could visit your nearest Capital One branch and talk to a customer care agent in person.

If you have a specific problem, like a dispute or investigation, you can directly reach the department you need by finding their corresponding contact info.

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What is the Capital One customer service number?

The Capital One general customer service phone number is 1-877-383-4802. However, for faster customer service, Capital One provides specific phone numbers for different departments. They have a credit card support center, banking support, loans support, and numbers for other services and non-US accounts. You can find all the numbers here.

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