How can I reach the Capital One Journey card customer service? This question is about the Journey Student Rewards from Capital One

How can I reach the Capital One Journey card customer service?

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This question is about the Journey Student Rewards from Capital One

Andrew Norris, Member

@andrewnorris • 04/21/21 This answer was first published on 04/21/21. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The easiest way to reach the Capital One Journey card's customer service is online or via Capital One's app for iOS and Android.

You can also call (800) 227-4825 to talk to a representative or send your inquiries via mail to:

Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0287

Alternatively, Capital One's Eno and the Ask Alexa skill can help with some questions you might have. Among other things, you can inquire about your balance, due date, and transaction history.

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What is the Capital One Journey Card credit score requirement?

The Capital One Journey credit score requirement is 640 or higher for applicants who have a credit score, though you can also get approved with limited or no credit history. The credit score needed for the Journey Student Rewards from Capital One is on par with the requirements for other major student credit cards.

You should note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for the Capital One Journey Card, too. Some other key criteria include your income, existing debt load, number of open accounts, recent credit inquiries, employment status and housing status.… read full answer

If you excel in other areas, you might be able to get approved with a slightly lower credit score in some cases. But it’s best to wait to apply until you meet the Capital One Journey credit score requirement. You can check your credit score for free on WalletHub.

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