The Capital One Journey Card does not offer rental car insurance. But there are other Capital One cards that do have this benefit, which covers damage or theft of the vehicle, damage or theft of personal items, loss of use and towing charges. Cardholders are covered up to the actual cash value of the vehicle or $50,000.
To get coverage, a cardholder must pay for the rental entirely with an eligible Capital One credit card or rewards. Examples of eligible cards include the Capital One Quicksilver and Capital One Venture.
If you’d like a credit card with rental car insurance, there are plenty of options outside of Capital One, too.
Capital One’s rental car insurance covers physical damage or theft of a rental vehicle. It also covers reasonable towing costs and any valid loss-of-use charges from the rental agency. Put simply, Capital One’s rental car insurance covers the same things as the insurance add-on from the rental agency.
To receive Capital One rental car insurance, all you have to do is use your Capital One credit card when you make the reservation and reject the insurance offered by the rental agency. Capital One’s rental car insurance is not valid for domestic rentals that exceed 15 days or international rentals exceeding 31 days. Not all vehicles are covered by Capital One’s rental car insurance, either. Expensive/exotic/antique automobiles are not covered. Neither are motorcycles, trucks, recreational vehicles or certain vans.… read full answer
If you need to file a claim with Capital One’s rental car insurance (also called the “auto rental damage collision waiver"), call the Benefits Administrator within 45 days of a covered incident. You’ll need to get a claim form from the Benefits Administrator. You’ll also need a copy of the repair estimate and an itemized bill from the auto shop. Plus, don’t forget to ask the rental agency for copies of the accident report as well as the initial and final rental agreements. If available, it’s best to have photographs of the damaged vehicle and a copy of the police report, too. Claims are usually finalized within 15 days of the Benefits Administrator receiving all of the required documents.
No, you do not need insurance to rent a car because rental companies have their own insurance. Rental car companies usually provide minimum liability coverage only, so if you don’t have personal insurance, you’ll probably want to purchase extra rental car insurance through the rental company. If your personal car is insured and you pay for your rental with a credit card, you can probably skip the optional coverage offered at the rental counter.… read full answer
You don’t have to purchase all of these coverage types to be protected while driving your rental. But minimum liability insurance carried by the rental car company isn’t enough protection if you get into an accident.
When You Don't Need The Rental Company's Insurance
Before you buy the rental company’s insurance, you should consider what coverage you may already have through your personal car insurance. The coverage limits and deductibles you have on your personal vehicle typically still apply to rentals, as long as you’re renting for personal use. Many major credit cards also offer coverage for rental cars if you pay with your card and decline the collision damage waiver offered by the rental company.
Rental car liability insurance is coverage that pays for injuries or property damage that you cause in an accident when you are driving a rental car. Rental car liability insurance does not protect you or your rental car from collision damage, car theft, loss of personal effects, or injuries.
In most states, some rental car liability insurance is included with the rental. However, the state-mandated minimum insurance that these cars carry might not be enough to protect you from the financial repercussions of an accident. Because of this minimal coverage, rental companies sell supplemental liability insurance at the counter. Rental car companies also offer other types of coverage like loss damage waivers, roadside assistance, and personal accident insurance.
You might already have rental car insurance through your current insurance coverage or your credit card, however. Your current auto insurance policy likely extends its liability coverage to rental cars, whereas credit cards often provide the equivalent of comprehensive or collision coverage but no liability coverage.
When Your Standard Insurance Covers Rental Cars
You have personal auto insurance
Your personal liability coverage limits are equal to or higher than the limits required for the vehicle that you're renting
You're only using the rental car for personal reasons, not business-related
You're only traveling inside the United States
You have homeowners or renter's insurance
When Your Credit Card Covers Rental Cars
Some credit cards, including many travel rewards cards, provide rental car insurance if you use the card to pay. Here are some key things to know about how credit cards cover rentals:
Certain cards provide primary coverage, which means you don’t have to file a claim with your insurance company before you file with the card company.
Certain cards offer secondary coverage, meaning they pay only after your insurance company has reached its limits.
Most cards only cover damage to the rental car, not damage to other people’s property, your property, or anyone’s injuries. So be sure to check with your credit card company to see if – and what type of – rental car insurance is included.
Getting Rental Car Liability From the Rental Company
If you do not have a personal car insurance policy and your credit card doesn’t cover you, you can purchase supplemental liability insurance from the rental car company. However, this can quickly get expensive, especially since liability insurance for the rental car is sold separately from other coverage.
If you rent cars frequently, it might be more efficient to buy rental car liability insurance from another source. For instance, travel insurance companies offer rental car liability insurance, often at lower prices. You can also buy a non-owner car insurance policy, which offers liability coverage. Another option is to compare credit cards that covers rental cars
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