You can take out a Capital One Platinum cash advance at an ATM as long as you have a cash advance PIN. You can request a cash advance PIN for your Capital One Platinum card through your online account or by calling customer service at 1 (800) 227-4825. To get a Capital One Platinum cash advance PIN online, log into capitalone.com and click “I Want To…,” then “Get a Cash Advance PIN” (under the header “Control Your Card”). You’ll be able to get a PIN instantly delivered to your email or over text.
Once you have the cash advance PIN, you can withdraw cash at an ATM the same way you’d do with a debit card. You can use non-Capital One ATMs, but you’ll be subject to additional fees (typically $3-$5). That would make cash advances even more expensive than they will be already. Capital One Platinum has a cash advance fee of $10 or 3%, whichever is greater. The withdrawal will also be subject to a high APR. The Capital One Platinum cash advance APR is 26.99%.
Another way you may be able to take out a cash advance is by using Capital One credit card checks, which Capital One sends to some cardholders based on creditworthiness. There are checks for purchases, balance transfers, and cash advances. Essentially, they work the same way any check would and allow you to pay at places that may not accept credit. However, if you do use a cash advance check, standard cash advance fees and rates apply. If you weren’t sent credit card checks, you can call Capital One customer service at 1-800-227-4825 and request them, but it’s not guaranteed your request will be granted.