Maria Adams, Credit Cards Moderator
@m_adams
The easiest way you can make a Capital One Platinum payment is either online or over the phone, by calling the number you see on the back of your card. Alternatively, you can make a payment in person, or by mail.
Here’s how you can make a Capital One Platinum payment:
- Online: Log in to your account on com or the Capital One mobile app, then go to the “Accounts Summary” page and click on the Capital One Platinum followed by “Pay Bill.” After that, enter the information for the bank account you’re using to pay your Capital One Platinum’s bill. The money should be taken out in less than 24 hours.
Be sure to submit the payment by the due date each month to avoid late fees. It’s also possible to set up auto pay online, where Capital One automatically withdraws a payment each month so you don’t have to remember to do it manually. - Over the phone: If you decide to pay your Capital One Platinum by phone, call the number you see on the back of your card and enter your card number to speak to a representative. Then, give them the same bank account info that you’d enter online.
- In person: If you’d like to make a Capital One Platinum payment in person, there are several ways you can do so. You can go to a Capital One branch and pay there. Or, you can pay at Western Union or MoneyGram, but you’ll need to have your credit card number on hand to complete the transaction.
- By mail: To pay by mail, send a check or money order to:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083
Overnight Address
Capital One
Attn: Payment Processing
6125 Lakeview Rd
Suite 800
Charlotte, NC 28269
Write your account number on the check or money order. Capital One doesn’t accept cash by mail.
Keep in mind that payments via regular mail take the longest time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date.

Capital One Platinum Credit Card
Gale Whethers, Member
@gale_whethers
Easiest way to make a Capital One Platinum payment is online.
Set up a payment account that will be associated with your credit card at capitalone.com. You can schedule up to three payments at a time.
Other than that, you can pay your Capital One Platinum credit card bill in person at Capital One bank branches, any 7-Eleven and the Money Services counters in Kroger brand stores.
If you have a Capital One checking account, you can use one of 39,000 fee-free Capital One ATMs to deposit cash or checks.
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