To make a Capital One Platinum payment online, log in to your account on capitalone.com or the Capital One mobile app, then go to the “Accounts Summary” page and click on the Platinum Card followed by “Pay Bill.” After that, enter the information for the bank account you’re using to pay your Capital One Platinum Card’s bill. The money should be taken out in less than 24 hours.
Be sure to submit the payment by the due date each month to avoid late fees. It’s also possible to set up auto pay online, where Capital One automatically withdraws a payment each month so you don’t have to remember to do it manually.
If you decide to pay your Capital One Platinum credit card by phone, call 800-227-4825 and enter your card number to speak to a representative. Then, give them the same bank account info that you’d enter online.
And if you’d like to make a Capital One Platinum card payment in person, there are several ways you can do so. You can go to a Capital One branch and pay there. Or, you can pay at Western Union or MoneyGram, but you’ll need to have your credit card number on hand to complete the transaction. You can pay by mail, too, but that’s far from the most convenient option. To pay by mail, send a check or money order to Capital One, Attn: Payment Processing, PO Box 71083, Charlotte, NC 28272-1083. Write your account number on the check or money order. Capital One doesn’t accept cash by mail.