The Capital One Platinum phone number is (800) 227-4825. More specifically, this is the general Capital One credit card customer service number. So, you can call this line in regard to any Capital One credit card. Assistance is available 24 hours a day, 7 days a week.
When you call, a voice automated system will help route your call to the specific department related to your account issue. To speak to a live representative, press 0, or say “speak to a representative” at any time.
The easiest way you can reach the Capital One credit card customer service is online, by either signing in to your account online or through Capital One's mobile app. Alternately, you can call (800) 227-4825. Lastly, you can contact them via mail, or at your local Capital One branch.
How to contact Capital One credit card customer service:... read full answer
Online: You can connect with a customer service representative through the live chat feature on your online account or Capital One’s mobile app for iOS and Android.
By phone: If you prefer to contact customer service by phone, just call (800) 227-4825.
Via mail: You can also contact them via mail at:
Capital One Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0287
At a branch: Lastly, you could visit your nearest Capital One branch and talk to a customer care agent in person.
If you have a specific problem, like a dispute or investigation, you can directly reach the department you need by finding their corresponding contact info.
Ultimately, you can check Capital One’s FAQ page to see if there’s already a solution to your credit card issue.
You can check your Capital One Platinum balance either through your online cardholder account. You can input those login details in the Capital One Mobile app and access your account on the go.
Alternatively, you can check your balance by calling Capital One’s credit card customer service department.
The Capital One general customer service phone number is 1-877-383-4802. However, for faster customer service, Capital One provides specific phone numbers for different departments. They have a credit card support center, banking support, loans support, and numbers for other services and non-US accounts. You can find all the numbers here.
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