To freeze a Capital One Platinum Secured Card, log in to your online account or the Capital One mobile app and navigate to “Lock Card.” You can also call Capital One customer service at the number listed on their website and ask them to freeze your card, though it is much easier to lock and unlock a credit card on the app.
Freezing your Capital One Platinum Secured Card will temporarily prevent most purchases from being made with your card number, which can be convenient if you lost your credit card or if you’re trying to control your spending. For lost cards, it’s also important to note that you’ll never be held responsible for unauthorized purchases thanks to a $0 fraud liability guarantee.
How to Freeze a Capital One Platinum Secured Card Online
Log in to your Capital One online account or mobile app.
Pick the Capital One Platinum Secured Card and select I Want To...
Click Lock Card.
Change the settings so that your card is in the locked position.
Locking your Capital One Platinum Secured Card will stop new purchases and cash advances. But it will continue to allow returns, credits, dispute adjustments, payments, account fees, and recurring transactions. To start using your credit card at full capacity again, just navigate back to the Lock Card page and unlock the Capital One Platinum Secured Card.
To get a Capital One Platinum Secured card security deposit refund, you will either need to close your account and pay your balance in full, or you can earn it back as statement credit by using your card responsibly and graduating to an unsecured card. Capital One Platinum Secured deposit refunds are sent to you as checks in approximately two billing cycles. If you have an unpaid balance or owe any fees, Capital One will deduct the amount owed from your deposit refund. … read full answer
Capital One may also refund a secured card deposit if the card graduates to an unsecured card. Capital One periodically reviews accounts and upgrades select Capital One Platinum Secured accounts to unsecured Capital One Platinum Credit Card accounts. In this case, your deposit refund will be credited directly to the unsecured card account within two billing cycles. You will also receive an email or letter informing you that you have been upgraded to an unsecured Capital One Platinum account.
The Capital One Platinum Secured credit card credit limit is $200. Everyone who gets approved for Capital One Platinum Secured is guaranteed a credit limit of at least $200. The minimum security deposit required to open a Capital One Platinum Secured account is $49, $99 or $200, depending on your credit standing when you apply.… read full answer
The Capital One Platinum Secured card credit limit that you start with isn't necessarily your credit line forever. Capital One will usually allow you to increase your security deposit for a higher credit line. In some cases, they'll also graduate your secured card to an unsecured card if you've used it responsibly. This could get you a higher credit limit, too.
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