There are several ways to reach Discover it Cash Back customer service, including by phone, live chat, and mail. But there aren’t unique options for each of the various Discover credit cards. All questions go through Discover’s general customer service department. But you’ll be able to talk to an actual U.S.-based representative whenever you call. And there’s a wide range of contact methods aside from the telephone.… read full answer
Here’s how to reach Discover it Cash Back customer service:
Phone: 1-800-347-2683. You can call this line 24 hours a day with any questions you have about your card or account in general. If you’re located outside of the U.S., you should instead call 1-801-902-3100. The Telephone Device for the Deaf (TDD) number is 1-800-347-7449.
Live chat: If you’d prefer to type out your questions (and get a written record), you can use Discover’s live chat instead. All you have to do is log into your account for this to work.
Mail: This will obviously be the slowest method of contact, but you can send any general correspondence to Discover’s mailing address: Discover Financial Services, P.O. Box 30943, Salt Lake City, UT 84130-0943.
Discover’s customer service is also 100% U.S.-based, so you won’t be transferred to any overseas call centers. If you’re looking for good customer service, Discover is among the best of the best. It’s been the number one credit card company for customer satisfaction three years running, according to J.D. Power and Associates. Discover’s WalletHub Satisfaction Score of 93.32 also ranks 5th among major credit card issuers.
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