How does the Capital One Savor rental car insurance work?

Question

Capital One’s rental car insurance covers physical damage or theft of a rental vehicle. It also covers reasonable towing costs and any valid loss-of-use charges from the rental agency. Put simply, Capital One’s rental car insurance covers the same things as the insurance add-on from the rental agency.

To receive Capital One rental car insurance, all you have to do is use your Capital One credit card when you make the reservation and reject the insurance offered by the rental agency. Capital One’s rental car insurance is not valid for domestic rentals that exceed 15 days or international rentals exceeding 31 days. Not all vehicles are covered by Capital One’s rental car insurance, either. Expensive/exotic/antique automobiles are not covered. Neither are motorcycles, trucks, recreational vehicles or certain vans.... read full answer

If you need to file a claim with Capital One’s rental car insurance (also called the “auto rental damage collision waiver"), call the Benefits Administrator within 45 days of a covered incident. You’ll need to get a claim form from the Benefits Administrator. You’ll also need a copy of the repair estimate and an itemized bill from the auto shop. Plus, don’t forget to ask the rental agency for copies of the accident report as well as the initial and final rental agreements. If available, it’s best to have photographs of the damaged vehicle and a copy of the police report, too. Claims are usually finalized within 15 days of the Benefits Administrator receiving all of the required documents.

For Capital One products listed on this page, some of the above benefits are provided by Visa® or Mastercard® and may vary by product. See the respective Guide to Benefits for details, as terms and exclusions apply.

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Answer 1 · 2021-08-13 09:00:28

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Theo Frank, WalletHub Credit Card Analyst

@frankth19 • 08/13/21 This answer was first published on 07/15/21 and it was last updated on 08/13/21.For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

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The Capital One Savor rental car insurance protects cardholders against damage and theft, up to the cash value of the rented vehicle. To get coverage, you must charge the entire cost of the rental to your Capital One Savor. And you have to decline any insurance offered by the rental agency.

Please note that coverage is secondary. That means if you, or an authorized driver has primary auto insurance that covers eligible damages, the Capital One Savor rental car insurance will only cover the deductible and other eligible amounts not covered by the other insurance.

Here is how the Capital One Savor rental car insurance works:

Overview: Covers Capital One Savor cardholders and eligible authorized drivers against physical damage, theft, towing and loss of use charges. Rental cost must be charged to the Capital One Savor and the rental period must not exceed 31 consecutive days. The benefit is secondary to any other existing rental car insurance policies and applies worldwide, with the exception of countries where the evidence of coverage is prohibited or in conflict with local laws.
What is covered: Physical damage and theft of eligible vehicles; reasonable loss of use charges imposed by the vehicle rental company for the period of time the rental vehicle is out of service (these charges must be substantiated by a location and class-specific fleet-utilization logs); towing charges to the nearest collision repair facility.
What is not covered: Trucks; pickups; full-sized vans; off-road vehicles and other RVs; trailers; motorcycles (any vehicle having less than four wheels) and antique vehicles are among the excluded categories.
How much is covered: Coverage is for the lesser of the actual repair amount, wholesale market value, or the rental agency’s purchase invoice, less salvage and depreciation, up to any preset amount specified in your guide to benefits.
How to claim: Visit mycardbenefits.com or call (888) 531-4227 to open a claim. You must report the claim within 60 days of the loss and submit the requested documentation within 180 days of the incident.

The above information is for Capital One Savor cards that are issued as World Mastercard and World Elite Mastercard. Capital One Savor belongs to the Mastercard network, but networks are subject to change. So it’s a good idea to match your network with the corresponding benefit guide on Capital One’s dedicated web page. You can also log in to your Capital One Savor online account, select the "I Want To" menu and click "Read about Card Benefits."

How does the Capital One Savor rental car insurance work?

Theo Frank, WalletHub Credit Card Analyst

Here is how the Capital One Savor rental car insurance works:

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