You can reach the Capital One Platinum Secured customer service by calling (800) 227-4825. While this isn’t a dedicated Capital One Platinum Secured customer service line, you’ll be reaching Capital one’s main credit card support number.
Other ways to get help with your Capital One Platinum Secured:
You can contact Capital One Platinum Secured customer service by mail, through the relevant department.
The easiest way you can reach the Capital One credit card customer service is online, by either signing in to your account online or through Capital One's mobile app. Alternately, you can call (800) 227-4825. Lastly, you can contact them via mail, or at your local Capital One branch.
Here’s how you can contact Capital One credit card customer service:… read full answer
The Capital One credit card customer service hours are 24/7. So, it’s possible to get help with a Capital One credit card account any time. There are actually two different ways to get Capital One support 24 hours a day, 7 days a week – online and by calling the number on the back of your card or the relevant … read full answercredit card support department, based on your needs.
Here’s how to contact Capital One credit card customer service:
By phone: When calling Capital One, enter your card number and then listen to the menu options to manage your account or speak to a customer service representative.
Online: You can use the live chat on the Capital One website. Log in to your online Capital One account and a chat button should pop up, or go to the "Contact Us" page, where you should see a blue button that says "Chat Now". This will let you speak to a Capital One representative in real time.
Using Eno: If no representatives are available, you can use Eno, Capital One's automated virtual assistant. To activate Eno, just log in to your online account, confirm your consent and select "Save".
Via social media: You can also ask Capital One a question on one of its social media accounts. Bear in mind that social medial support times vary, though. On Twitter for instance, Capital One offers support between 8:00 a.m. – 10:00 p.m. Monday to Saturday and 10:00 a.m. – 7:00 p.m. on Sunday.
One thing to note is that wait times to speak to a Capital One representative may be longer than normal while Capital One deals with customers impacted by the COVID-19 pandemic.
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