Capital One Spark Cash Plus purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Purchase protection will reimburse Capital One Spark Cash Plus cardholders for up to $10,000 and up to $50,000 per cardholder.
How to File a Purchase Protection Claim with the Capital One Spark Cash Plus
Call the Benefit Administrator within 60 days of the incident at the number on the back of your card or the number in your card’s benefits guide.
File a police report within 48 hours of the incident, if the item was stolen.
Submit a completed claim form within 90 days of the incident.
Wait for a decision. Capital One will notify you of a decision once your claim has been processed. This could take Capital One up to 15 days.
Get reimbursed for the cost of repairing or replacing the item, if your claim is validated by the Benefit Administrator.
Be aware that not all items are covered by the Capital One Spark Cash Plus purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.
Capital One purchase protection covers things you purchase entirely with your Capital One card from theft or damage for the first 90 days after the purchase. They will replace, repair or reimburse you up to the original purchase price. The maximum amount per claim/cardholder depends on the type of credit card and its network.… read full answer
Types of Cards with Purchase Protection
Capital One’s purchase protection benefits depend on the tier of your Capital One Mastercard or Visa. For example, Capital One’s Visa Signature, Visa Professional, and Visa Business credit cards have this benefit. On the Mastercard side, Capital One’s World, World Elite, World Elite Business, and Business Platinum Mastercards offer purchase protection. The tiers without purchase protection include Visa Platinum and Platinum Mastercard. The tier you get generally depends on your creditworthiness at the time you apply for a card.
To see which kind of Capital One card you have, flip the card over. You’ll see the Visa or Mastercard logo, and “Signature,” “Platinum,” “Business,” etc., will be written above or below the logo. But keep in mind that just because you have one of those cards doesn’t mean your card has the purchase protection benefit, though.
Here is more info about the Capital One purchase protection coverage:
What is covered: Some examples of what’s covered by Capital One’s purchase protection include items purchased with your Capital One card that are stolen, damaged by fire or vandalism, or affected by “certain weather conditions.”
What is not covered: The list of what’s not covered is extensive and specific: perishables, software, plants and animals, collectibles, used items, items stolen from vehicles or common carriers or checked luggage, and “lost” items that have disappeared without evidence of a wrongful act, among other things.
Coverage amount: The maximum amount that you will get depends on the tier of your Capital One Mastercard or Visa. But it can vary between $500 to $10,000 per claim.
It’s important to note that many credit card benefits, like purchase protection, have been getting cut from benefits packages in recent years. The information above is correct right now, but could quickly change. If you plan on getting one of these credit cards, refer to the benefits booklet that comes with your new card for the most accurate information. You can also look up your card’s benefits on the Capital One website.
Your Capital One card was probably declined because of a lack of available credit, a defective card, a broken card reader, or fraud concerns. Other possible reasons are an expired card number or a new card that has yet to be activated. And if you’re behind on your payments, Capital One may temporarily lock – or even close – the account, preventing you from making any new purchases.… read full answer
Common reasons why Capital One cards get declined:
Lack of credit: If you don’t have enough available credit to cover your purchase, it may be declined. Your available credit can be impacted not only by purchases and payments, but also by holds placed by certain merchants, such as hotels.
Defective card: A damaged credit card might prevent the merchant’s machine from reading it properly.
Broken reader: The merchant’s credit card reader might have malfunctioned.
Fraud concerns: If you make an unusually big transaction or spend money in another state or country, Capital One might stop your card from being used until they confirm that the transaction is legitimate.
Expired card: You cannot use your card past the expiration month listed on the front or back. Capital One should send you a new card a few weeks before then.
New card: You’ll need to activate your credit card before using it.
Delinquency: Capital One might stop you from making new purchases until you get current on your payments.
Regardless of exactly why your Capital One card was declined, you can call customer service to remedy the issue. Capital One should be able to lift any holds, activate the account, or send you a replacement card. They may request payment to bring the account current, or take other action depending on your situation, though.
It’s worth pointing out that the word “declined” is also sometimes used to mean a credit card application being denied. If your Capital One card application was declined, there are a number of possible reasons.
Reasons why your Capital One card application was denied
low credit score
too many recent applications
too many open Capital One accounts
poor payment history
You should receive an e-mail detailing the reason(s) why your application was denied. And if you think the reason why your Capital One card application was declined is not accurate, you could request a reconsideration of your application.
There is no general starting credit limit for Capital One credit cards. Your credit limit will be based on your creditworthiness once your application has been approved.
When determining credit limits, factors such as your debt-to-income ratio, repayment history and the length of your credit history will play a significant role. Unfortunately, there's no surefire way of knowing your credit limit before applying and getting approved for a Capital One credit card.… read full answer
How to get a higher Capital One credit card credit limit:
If you're not happy with the limit you have received, you can apply for an increase online once you've made payments on time for several months. Capital One uses soft pulls for these credit inquiries, so requesting a credit limit increase won't affect your credit score.
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