You can use Capital One travel portal simply by logging into your account; you will be able to book flights, hotels and rental cars using rewards, or a combination of rewards and cash. But that only represents part of the Capital One travel redemption framework. In a sense, Capital One’s “travel portal” isn’t really a separate rewards center or a distinct website altogether. They actually make redeeming rewards a lot easier than that.
All you have to do is sign into your Capital One account, click on your rewards-miles balance, and select the recent or upcoming travel purchase that you wish to pay for with your earnings. Keep reading if you want more-detailed, step-by-step instructions.
Here’s how to use the Capital One “travel portal”:
1. Log into the Capital One website.
2. Click on your rewards balance (top left, next to your available credit). This will be a number with “Rewards Cash,” “Rewards Miles,” or “Rewards Points” underneath.
3. Choose “Redeem travel purchases” or “Book a trip” from the list of redemption options, if available with your card. The “redeem” option is for travel purchases you’ve made in the past 90 days, while “book” is for those coming up. Booking future travel with rewards is where the Capital One travel center enters the equation.
4. Follow Capital One’s instructions for how to complete each process.
Overall, Capital One travel redemption is very intuitive. The options are clearly labelled and you can complete your redemptions with only a few clicks. If you’re having any difficulty, though, you can always call Capital One customer service at (877) 383-4802.
It’s also useful to note that you can redeem travel rewards through the Capital One mobile app if you’ve downloaded that.