You can reach Capital One Venture customer service at 1-800-227-4825. There isn’t a dedicated Venture card customer service line. You’ll actually be calling Capital One’s main credit card support number. The Capital One Venture live chat feature is another way to reach customer service. Just sign in to your account online and select the “More Account Services” tab. The chat box will be in the lower left corner. Capital One hasn’t posted specific hours but users report chat hours as 7am-11pm ET.
Capital One takes customer service pretty seriously. They even respond to customer questions on Twitter, Mon-Sat from 8 a.m. to 10 p.m. ET. Capital One ranks third for customer satisfaction among major credit card companies, according to JD Power. So there’s a good chance you’ll have positive Capital One Venture customer service interactions.
Below are numbers to call for different types of Venture customer service.
Capital One’s website and mobile app also have answers to many Venture card FAQs. And of course you can always get Capital One Venture customer service in-person. Just visit your local Capital One bank branch. Or, visit a Capital One Café, which may be in a metropolitan area near you.
There are several ways to reach Discover it card customer service, including by phone, live chat, and mail. But there aren’t unique options for each of the various Discover it credit cards. All questions go through Discover’s general customer service department. But you’ll be able to talk to an actual U.S.-based representative whenever you call. And there’s a wide range of contact methods aside from the telephone.… read full answer
Here’s how to reach Discover it card customer service:
Phone: 1-800-347-2683. You can call this line 24 hours a day with any questions you have about your card or account in general. If you’re located outside of the U.S., you should instead call 1-801-902-3100. The Telephone Device for the Deaf (TDD) number is 1-800-347-7449.
Live chat: If you’d prefer to type out your questions (and get a written record), you can use Discover’s live chat instead. All you have to do is log into your account for this to work.
Facebook: Discover’s Facebook Page lets you securely (and privately) message Discover it customer service.
Mail: This will obviously be the slowest method of contact, but you can send any general correspondence to Discover’s mailing address:
Discover Financial Services P.O. Box 30943 Salt Lake City, UT 84130-0943
Discover’s customer service is also 100% U.S.-based, so you won’t be transferred to any overseas call centers. If you’re looking for good customer service, Discover is among the best of the best. It’s been the number one credit card company for customer satisfaction three years running, according to J.D. Power and Associates. Discover’s WalletHub Satisfaction Score of 93.32 also ranks 5th among major credit card issuers.
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