You can reach Capital One Venture customer service at 1-800-227-4825. There isn’t a dedicated Venture card customer service line. You’ll actually be calling Capital One’s main credit card support number. The Capital One Venture live chat feature is another way to reach customer service. Just sign in to your account online and select the “More Account Services” tab. The chat box will be in the lower left corner. Capital One hasn’t posted specific hours but users report chat hours as 7am-11pm ET.
Capital One takes customer service pretty seriously. They even respond to customer questions on Twitter, Mon-Sat from 8 a.m. to 10 p.m. ET. Capital One ranks third for customer satisfaction among major credit card companies, according to JD Power. So there’s a good chance you’ll have positive Capital One Venture customer service interactions.
Below are numbers to call for different types of Venture customer service.
Capital One’s website and mobile app also have answers to many Venture card FAQs. And of course you can always get Capital One Venture customer service in-person. Just visit your local Capital One bank branch. Or, visit a Capital One Café, which may be in a metropolitan area near you.
I find it the fastest to reach the Capital One Venture customer service at 877-383-4802.
Calling in the morning will be the best, as you'll reach a rep in less than 1 min from my experience.
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