You can reach Capital One Venture customer service at (800) 227-4825. There isn’t a dedicated Capital One Venture customer service line. You’ll actually be calling Capital One’s main credit card support number. The Capital One Venture live chat feature is another way to reach customer service. Just sign in to your account online and select the "More Account Services" tab. The chat box will be in the lower left corner
Capital One ranks third for customer satisfaction among major credit card companies, according to JD Power. And it experienced the greatest increase over the last decade, so there’s a good chance you’ll have positive Capital One Venture customer service interactions. Below are the ways in which you can reach Capital One Venture customer service.
Physical Mail: General Correspondence Capital One Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0287
Live Chat: You can connect with a customer service representative through the live chat feature on your online account or Capital One’s mobile app.
Capital One’s website and mobile app also have answers to many Capital One Venture-related FAQs. And of course, you can always get Capital One Venture customer service in-person. Just visit your local Capital One bank branch. Or, visit a Capital One Café, if there is one available in your area.
The Capital One Venture Rewards Credit Card credit score requirement is 700 or better. That means people with good credit or better have a shot at getting approved for the Capital One Venture Card.
You should note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for the Capital One Venture Card, too. Some other key criteria include your income, existing debt load, number of open accounts, recent credit inquiries, employment status and housing status.… read full answer
If you excel in other areas, you might be able to get approved with a slightly lower credit score in some cases. But it’s best to wait to apply until you meet the Capital One Venture credit score requirement. You can check your credit score for free on WalletHub.
By phone: For phone payments, call the number on the back of your card. When prompted, ask to speak to a customer service representative and be prepared to provide your card number.
By mail: To pay by mail, send your check or money order (no cash) to:
Attn: Payment Processing
P.O. Box 71083
Charlotte, NC 28272-1083.
For timely processing, include your account number with your payment.
At a branch: Alternately, you can pay your Capital One Venture bill at your local branch.
Ultimately, it is worth noting that Capital One also offers an AutoPay feature through its online banking page. You can set up AutoPay to pay the minimum payment, last statement balance, or a fixed amount from your designated bank account. Capital One will withdraw the selected payment amount on the payment due date each month.
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