You can reach Capital One Venture customer service at (800) 227-4825. There isn’t a dedicated Capital One Venture customer service line. You’ll actually be calling Capital One’s main credit card support number. The Capital One Venture live chat feature is another way to reach customer service. Just sign in to your account online and select the "More Account Services" tab. The chat box will be in the lower left corner
Capital One ranks third for customer satisfaction among major credit card companies, according to JD Power. And it experienced the greatest increase over the last decade, so there’s a good chance you’ll have positive Capital One Venture customer service interactions. Below are the ways in which you can reach Capital One Venture customer service.
Physical Mail: General Correspondence Capital One Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0287
Live Chat: You can connect with a customer service representative through the live chat feature on your online account or Capital One’s mobile app.
Capital One’s website and mobile app also have answers to many Capital One Venture-related FAQs. And of course, you can always get Capital One Venture customer service in-person. Just visit your local Capital One bank branch. Or, visit a Capital One Café, if there is one available in your area.
The Capital One Venture Rewards Credit Card has a credit score requirement of "good credit" or better. Card applicants with slightly lower scores might be able to get approved, depending on factors such as disposable income, but a “good” or “excellent” credit score is needed for the best approval odds. Even so, this card should be a bit easier to get than a lot of other premium rewards cards, most of which require excellent credit.… read full answer
Keep in mind that the Capital One Venture Rewards Credit Card credit score requirement isn’t the only pre-requisite for approval. Things like how much you make and how much you owe are important, too. That’s why it’s possible to get approved with a lower credit score or rejected with a higher one.
Capital One Venture Minimum Credit Score & Other Requirements:
Good credit score
18+ years old
Enough income and assets to afford monthly bill payments
As little debt as possible
U.S. mailing address
Social Security Number or Individual Taxpayer Identification Number
In some cases, the best course of action may be to spend a bit of time improving your credit score before applying for the Capital One Venture Rewards Credit Card. You need good credit to satisfy the card’s credit score requirement. But barely passing that test probably won’t give you great approval odds overall.
Your Capital One Venture payment options are online, by phone or by mail. For fastest processing, online is the way to go. Log in to your online account or the Capital One mobile app and click the “Make a Payment” button. Select the payment amount, payment date, and the bank account from which the funds will be withdrawn. For phone payments, call 1 (800) 227-4825. When prompted, ask to speak to a customer service representative and be prepared to provide your card number. To pay by mail, send your check or money order (no cash) to Capital One, Attn: Payment Processing, P.O. Box 71083, Charlotte, NC 28272-1083. For timely processing, include your account number with your payment.… read full answer
Capital One offers also an AutoPay feature through its online banking page. You can set up AutoPay to pay the minimum payment, last statement balance, or a fixed amount from your designated bank account. Capital One will withdraw the selected payment amount on the payment due date each month.
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