According to the company’s site, Capital One VentureOne offers extended warranty protection on eligible purchases. This protection doubles the time period of the original manufacturer’s written U.S. repair warranty up to 1 additional year on eligible warranties of 3 years or less for items purchased entirely with your eligible Visa Signature or Visa Platinum card. This benefit is limited to no more than the original price of the purchased item (as shown on your Visa Signature card receipt), less shipping and handling fees, up to a maximum of $10,000 per claim and $50,000 per cardholder.
Certain items are not covered under this benefit. This includes cars, trucks, boats, aircraft, and other motorized vehicles. Real estate Computer software, medical equipment, used items or items purchased for resale are also among the excluded items.
To file a claim, go online at www.cardbenefitservices.com or call 1 (800) 397-9010 within 60 days after an item fails or your claim may be denied. You’ll need to submit the completed claim form within 90 days along with all receipts, a copy of the original warranty and a description of the item, including the serial number. Once the claim has been substantiated, The Benefit Administrator will decide to either repair or replace the item. The benefit will pay the repair facility directly or you can have the item repaired at an authorized facility and file a claim for reimbursement. Extended warranty covers replacement items minus any shipping and handling fees. You should be reimbursed within 5 business days from receipt and approval of all required documents.
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