The Chase credit card customer service phone number is (800) 432-3117. Alternatively, you can contact them online via a secure message, through Chase mobile app, or by mail. More specifically, here is how you can contact Chase credit card customer service:
By phone: You can contact the Chase credit card customer service by calling (800) 432-3117.
Online: To contact them online, log in to your account and send secure messages.
Chase mobile app: You can also get in contact with them by using your Chase mobile app.
By mail: If you prefer to contact the Chase customer service by mail, the address is:
Ink Business cards: Good Credit. Ink Business Preferred® Credit Card, for instance, requires a credit score of 700 at a minimum. That means you need good credit or better for approval.
Chase hotel cards: Good Credit. The World of Hyatt Credit Card, for instance, requires a credit score of 700 at a minimum. That means you need good credit or better for approval.
Most Chase airline cards: Good Credit. United Quest℠ Card, for instance, requires a credit score of 700 at a minimum. That means you need good credit or better for approval.
Be sure to check your credit score regularly to assess your chances of meeting the Chase credit card credit score requirements. Chase also has an online pre-approval tool that gives you an indication of how well your credit stacks up without having to formally apply.
You'll know within seconds if you're pre-approved for any Chase credit cards. There's no guarantee you'll be approved if you apply, but the odds are on your side. Pre-approvals are done using a soft inquiry or "soft pull" on your credit report, which means there's no effect on your credit score. However, if you decide to actually apply for a card, Chase will perform a hard inquiry, which may cause a slight dip in your credit score.
The easiest way you can pay your Chase credit card is online, either through Chase’s website, or Chase Mobile app, or via phone at (800) 436-7958. Alternatively, you can pay your credit card bill at a Chase ATM or branch, by mail, or via Western Union.
Online:Log in with your online credentials and click the “Pay card” link next to the credit card you want to pay. Next, choose how much you want to pay. You can choose to pay your current balance, your minimum payment due, or a custom amount. Pick your payment date, and the payment account you’d like to pay from. Then, click “Pay this bill.”
Chase Mobile app: You can also make a Chase credit card payment on the Chase Mobile app, which works much the same way as an online payment.
By phone: You can also pay your Chase credit card bill over the phone. Call (800) 436-7958 and follow the prompts from Chase’s automated system.
At a Chase ATM or branch: Alternately, you can pay your credit card at an ATM or inside any Chase bank branch.
By mail: If you’d rather mail your Chase payment, send a check or money order (with your account number written on the memo line) and your payment coupon to:
P.O. Box 6294
Carol Stream, IL 60197-6294
Via Western Union: Lastly, for Western Union payments, use the Code City WALNUT. Keep in mind that it may take up to 7 days before the payment is reflected on your account.
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