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You can check your Chase credit card delivery status over the phone at (800) 432-3117. You’ll just need to provide your full name and ZIP code. If you’re waiting for a business credit card, you’ll have to provide the business name as well.
It takes about 7 to 10 business days for a new Chase credit card to arrive once it’s been sent. For a replacement Chase credit card, it will take 3 to 5 business days. New cards are sent out a few days after approval, while replacement cards get sent out soon after the request.
How to request expedited shipping with Chase:
Chase will expedite shipping for new and replacement cards upon request, getting you the card in 1-2 business days. To make a request, contact Chase customer service at (800) 945-2000. Just note that you may be charged a fee for expedited shipping.
Here is a recap on Chase credit card delivery status:
- Status Check: Call Chase at (800) 432-3117.
- Standard Shipping Time: 7-10 business days for new cards; 3-5 for replacement cards.
- Expedited Delivery: 1-2 business days. This service is available upon request by calling (800) 945-2000. You may be charged a fee for expedited shipping.
- Undelivered and Replacement Card Help: Call (800) 432-3117 or request a replacement card through your online account.
Once your new Chase credit card is successfully delivered, you will need to confirm receipt of the card and activate it for use. To do so, log in to the Chase verification page or call (800) 945-2000.
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If you are a new customer and this is your first card with them, they will not expedite it.