Currently, no Chase credit card offers price protection. Chase got rid of the price protection benefit on most of its credit cards in 2018, and did away with the rest in 2020.
When they did provide price protection, Chase basically guaranteed cardholders the lowest purchase price on eligible items. The benefit would reimburse cardholders the difference if they found an item purchased in the last 90 days listed for a lesser price than they paid, for up to $500 per item and $2,500 annually. For closeout, liquidation, or going-out-of-business sale items, the coverage was up to $50 per item and $150 per year.
So, if you are interested in applying for a credit card that offers price protection, you could check some of the best among them to weigh your options.
Chase credit card purchase protection covers you for up to $50,000 annually for lost, damaged or stolen items purchased with an eligible Chase card. Claims must be filed within 120 days of the incident in order to be eligible. Protection covers the cardholder and the recipient of items purchased as gifts on an eligible Chase credit card.… read full answer
When you file a claim, Chase will either repair or replace the item, at the Benefit Administrator’s discretion. In some cases, you will reimbursed for the purchase price of your item as reflected on your Chase credit card statement.
Here is how Chase credit card purchase protection works:
Call the Benefit Administrator at the phone number on the back of your Chase credit card, or in your Guide to benefits. You can also file online at eclaimsline.com. You must contact the Benefit Administrator within 90 days of any loss, damage, or theft, or you will risk having your claim denied.
You will receive a claim form when you file. Fill out the form completely, and provide any requested documentation within 120 days of the occurrence.
Required documents include the signed claim form, a copy of your Chase credit card statement to verify the item was purchased on your card. If applicable, you will also need to provide a fire or police report within 48 hours of the occurrence. If the item can be repaired, send a copy of either a repair estimate or paid receipt for repairs.
Gift recipients must provide all requested documents in order to substantiate the claim.
If the claim is for a damaged item, you may be asked to send it to the Benefit Administrator, at your expense.
You will be notified of the decision to repair or replace your item within 15 days of receipt of the required documentation.
If you’re reimbursed, you’ll be compensated for no more than the purchase price on your credit card statement, or your card’s per item coverage limit, whichever is less. You should receive your reimbursement within five business days of receipt and approval of all required documents.
Not all items are covered by Chase Purchase Protection. Those include, but are not limited to, unsubstantiated lost items, motorized vehicles, antiques and collectibles, used items, and computer software. Refer to your Chase credit card’s Guide to Benefit for a complete list of non-covered items.
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