The easiest way you can contact Chase Freedom customer service is either online or by phone at (800) 432-3117. Alternatively, you can talk to someone in person at a branch location, or send a mail.
There are a lot of different things that Chase Freedom customer service can do for you. They can help with anything from making payments to putting a hold on your account if you suspect fraud. They can correct statement errors, give information about card benefits or troubleshoot problems with your online account. Customer service can also send a replacement card, help add or remove an authorized user, evaluate you for a credit limit increase or close your account.
Here’s how you can contact Chase Freedom customer service:
With a secure message: To send a secure message, just sign in to your account. Then, go to the side menu (the three-line icon in the top left corner) and choose "Secure messages."
By Phone: You can also call customer service at (800) 432-3117. Enter the full 16-digit card number to get connected to a representative. For lost, stolen or damaged cards, or to check your application status, press pound instead to be directed to the right menu.
If your card isn’t lost or stolen but you don’t have it with you, try pressing the “0” key twice rapidly. That should transfer you to a representative. The representative can locate your account using your Social Security number.
At a branch location: Alternatively, you can visit your local branch and talk to someone in person about any inquiries you might have.
Via mail: If you prefer to contact Chase Freedom customer service via mail, the address is:
P.O. Box 15298
Wilmington, DE 19850
The Chase Freedom customer service line is available with a live representative 24/7. So, if you have any kind of issue with your account, there will always be someone to assist you. Multiple user reviews on Chase Freedom mention the customer service being helpful.
There are several ways to reach Discover it Cash Back customer service, including by phone, live chat, and mail. But there aren’t unique options for each of the various Discover credit cards. All questions go through Discover’s general customer service department. But you’ll be able to talk to an actual U.S.-based representative whenever you call. And there’s a wide range of contact methods aside from the telephone.… read full answer
Here’s how to reach Discover it Cash Back customer service:
Phone: 1-800-347-2683. You can call this line 24 hours a day with any questions you have about your card or account in general. If you’re located outside of the U.S., you should instead call 1-801-902-3100. The Telephone Device for the Deaf (TDD) number is 1-800-347-7449.
Live chat: If you’d prefer to type out your questions (and get a written record), you can use Discover’s live chat instead. All you have to do is log into your account for this to work.
Mail: This will obviously be the slowest method of contact, but you can send any general correspondence to Discover’s mailing address: Discover Financial Services, P.O. Box 30943, Salt Lake City, UT 84130-0943.
Discover’s customer service is also 100% U.S.-based, so you won’t be transferred to any overseas call centers. If you’re looking for good customer service, Discover is among the best of the best. It’s been the number one credit card company for customer satisfaction three years running, according to J.D. Power and Associates. Discover’s WalletHub Satisfaction Score of 93.32 also ranks 5th among major credit card issuers.
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