The Chase Freedom extended warranty benefit adds 1 year to U.S. manufacturer’s warranties of 3 years or less on items purchased with the Freedom card. It provides coverage up to $10,000 per claim and $50,000 per account. To make a claim, notify the Chase Benefit Administrator within 90 days from when the item fails. The number is 1 (800) 874-7702. Then, submit the claim form and all requested documents within 120 days of the item’s failure. Chase will reimburse you or pay to have your item repaired within 5 business days of receiving all your materials if your claim is approved.
The Chase Freedom extended warranty benefit is valuable. But there are a few restrictions on when and how you can use it. For starters, the warranty must be written by a U.S.-based company. Coverage does apply to items you purchase abroad that have a U.S. warranty. Gifts purchased with the card are also covered. Items that are not covered include, but are not limited to, motorized vehicles, used items, computer software, and items purchases for resale.
Chase Freedom’s extended warranty coverage is secondary to any other extended warranty you might have on an item. So you must make a claim with the primary source first. Then, let Chase know how much you received. You may be eligible for additional compensation. If you don’t have any other extended warranty on the item, you can go to Chase immediately.
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