Chip Lupo, Credit Card Writer
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Yes, the Chase Freedom Flex card does offer cell phone insurance. The Chase Freedom Flex card gives cardholders up to $600-$800 per claim to repair or replace a damaged or stolen phone, if they charge their phone bill to the card every month.
The maximum coverage amount is $1,000 per year, and there is a $50 deductible. Chase Freedom Flex cell phone protection does not cover rented, borrowed or prepaid phones; cosmetic damage and lost phones.
How to Use Chase Freedom Flex Cell Phone Protection
- Check if you have other applicable coverage. Chase only offers secondary cell phone insurance. You’ll have to exhaust any other coverage you might have before making a cell phone insurance claim with the Chase Freedom Flex card.
- Notify the Benefit Administrator within 90 days of the incident by calling 1 (800) 627-8372. You can also open a claim online.
- Submit the required documents within 120 days of the incident. These documents include your eligible card account statement reflecting the monthly payments for the month before your phone was stolen or damaged, a copy of your current cell phone service provider’s billing statement, and any other requested documents.
- Wait for a decision. The Benefit Administrator will notify you as soon as your claim has been processed.
Chase Freedom Flex℠
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